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“The Tower Hotel - not my favorite”

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Tower Hotel Waterford
Ranked #5 of 12 Hotels in Waterford
Certificate of Excellence
Simsbury, Connecticut
Level Contributor
340 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“The Tower Hotel - not my favorite”
Reviewed September 9, 2007

Out of all the hotels in which we (my husband, my 12 year old daughter and myself) stayed on our two week tour, this hotel was our least favorite.

The location was fine - right on the water and across the ancient tower for which it is named. The room was pleasant enough, the food good, the beds comfy - the reason we didn't like it was because it was hot.

The weather was not particularly warm when we were there, in fact it was rainy but the room was very, very stuffy without a fan and only one window. The dining room was practically unbearable.

If you chose this hotel, keep an eye on the weather and bring a fan.

  • Stayed August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cab514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,091 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
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English first
ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2007

Me and a group of friends stayed in this hotel on the 11 aug 2007. I requested an early arrival, which we did get and was great! customer service was not the greatest, had to ask about breakfast etc as was not explained. we stayed on the 3rd floor (top) you could hear people walking from one end of the hotel to the next, as the floor boards needed replacing, the room was dissapoining, really overdue for an overhaul, paint chipping, stains on the walls and the fan in the bathroom did not work. On our understanding when we booked as there was 14 of us going we were told (warned) that under no circumstances that they do not cater for hen nights etc, and if there was a hint of any of this we could be denyed entry to the hotel in the evening. we arrived back in the hotel at half 2, got room service which was great, we were woken up at 4.45am by a hen party, the were screaming and banging doors, i had already been out to the girls and asked them to be quiet but to no avail. oh and these girls were smoking outside of our hotel room (no smoking ban/law) i then had to ring reception twice to get some sleep, finally the evening manager came up (after over half hour) i finally went back to sleep bout half six!!! this was not worth the 182.00 that we had paid for the room. we had then been woken up at 10 am by housekeeping knocking on the door and then walking in! i was ready to smack someone at this stage. on checking out, she just took the money for the room, there was no chat no customer service. so id like to say thank you for the [--] night of my life. but on a good note, the breakfast was lovely ( the best thing about the place) oh and the night out was the best!!

  • Liked — brekafast
  • Disliked — everything but the breakfast
  • Stayed August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank emevIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Foxboro, Mass
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 18, 2007

My friend and I stayed here on June 28, 2007 on a motor coach tour. Of all the hotels we stayed at during our tour, this was the poorest. The rooms and the hallways are in much need of upgrading. There are shabby carpets, nicks in the woodwork and the public areas could use a good buffing. We ate in the hotel dining room which was not bad, but the staff could use a course in how to be pleasant to the customer. The buffet was nice, and the staff serving the buffet were friendly. Travel Gal from Mass.

  • Liked — nothing
  • Disliked — old and shabby
  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HighlanderOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 14, 2007

I stayed here for a business trip and was very disappointed. It is in serious need of refurnishment. The wall of my room was badly damaged and the paint was peeling off the wall and around the window. The toiletries were very poor. On the plus side the view of the river was nice, the staff were very friendly and certainly made the most of what they were given to work with. All areas were very clean if somewhat in need of updating. This hotel is fine if you are just passing through but I would not recommend for more than a day or two.

  • Liked — Friendly and helpful staff
  • Disliked — Rundown, in need of refurbishment
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank dublingirlabouttown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
257 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 568 helpful votes
Reviewed July 7, 2007

We stayed here for for one night on a Globus Tour. It is a cute hotel - lots of character. We had a large room with a large bathroom. But other people on our tour had very small rooms. There was a lot of noise on the street at night, some from traffic, but mostly from pubs. It was very difficult to sleep.
We had dinner at the hotel restaurant, compliments of our tour. We had a menu to pick an appetizer and a dessert from, but the main course was a small buffet. We also had breakfast at the hotel - it was an average breakfast, nothing special.
There are a few pubs around the corner from the hotel, we had a few drinks there after dinner.

  • Liked — good location
  • Disliked — loud at night
  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lithlith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cork
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2007

We were attending a wedding in the hotel over the May bank holiday weekend and we had a great time.

The food at the wedding was really good and the day after we had lunch in their recently done up bar which was also really good.

Really pleaseant and obliging staff. As you can imagion we got to know them over the few days, particularly the bar crew.

Would recommend the place highly.

  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freckles500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlow
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 24, 2007

We stayed in in the Tower on the 13th and 14th of April and we just loved it.

My boyfriend loved the sauna and the huge pool. While he was in the leisure centre I had a quick browse in the shops which are just 5 mins away.

We had dinner in the Bistro and it was fab!

I had read other reviews and was worried about the accommodation but we had a lovely room overlooking the river.

We would defo return and the staff are really friendly.

Stayed May 2007
Helpful?
4 Thank Luckyloulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tower Hotel Waterford

Property: Tower Hotel Waterford
Address: The Mall, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Waterford
#6 Business Hotel in Waterford
#6 Romantic Hotel in Waterford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tower Hotel Waterford 3*
Number of rooms: 140
Official Description (provided by the hotel):
Tower Hotel Waterford In the heart of Waterford city, overlooking the marina, the Tower Hotel & Leisure Centre is the perfect accommodation venue whether your visit to Waterford is for business or pleasure. ... more   less 
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Also Known As:
Hotel Waterford

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