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Tower Hotel Waterford
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Reviews (1,270)
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Reviewed May 9, 2014

Just back from a Bank holiday week-end at the Tower Hotel. This was our 4th time to visit this hotel and it was every bit as good as before. The reception staff are so helpful and friendly nothing is too much trouble for them, we had a lovely clean and comfortable room on the second floor with a lovely view of the quayside, there is private parking at the back of the hotel and reception give you the exit code each day. The food at breakfast and in the evening time was lovely, and the staff keep asking you if everything is OK, they are so efficient.There is also a good choice of food in the bar, which is nice to sit in of an evening. There is a large selection of beers, wines, and spirits, the bar staff are good fun especially Jason, he makes you feel very at home, there is also music in the bar on week-end nights. Waterford is a lovely city to visit and there is lots to see and do both locally and in the surrounding areas. it is a place we will go back to visit again and we would have no problem in recommending The Tower Hotel to anyone who wishes to stay there.

  • Stayed: May 2014, traveled as a couple
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Thank Eugene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thwmgmt, General Manager at Tower Hotel Waterford, responded to this reviewResponded May 13, 2014

Dear Eugene,

Thank you for you review and for choosing to return to Tower yet again. It’s great to hear that you had another enjoyable stay with us.

Waterford had a lot to offer visitors to the city and it is great to see guests like you return time and time again.

We hope to see you again over the summer,

Kind Regards,

Alicia Maguire
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2014

We had our wedding Reception there on the 22nd March 2014.
It was the most amazing time of our lives.
Having booked it only four months previously the events staff could not
have been more helpful. They went out of their way to accommodate us
with every detail and query that we asked of them, even up to the very
last minute of any changes. The day itself could not have been any better as all our guests have been raving about it since.
Three of our friends have said they would definitely choose the Tower Hotel as their Wedding Venue,
because of it's excellent service, very friendly staff, and the food is amazing.

With the Kindest and Most Sincere Regards,

David & Jeanny Scanlon

Room Tip: Just Talk to the Staff, They will do anything they can to help.
  • Stayed: March 2014, traveled as a couple
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Thank DavJenWed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thwmgmt, General Manager at Tower Hotel Waterford, responded to this reviewResponded May 13, 2014

Dear David & Jeanny,

It truly was our pleasure to host your wedding. We love weddings at the Tower and we take great pride in ensuring that we do our utmost to deliver a fantastic wedding experience.

Thank you for your "room tip" - we are very proud of our team here and I am delighted to see that they took such great care of your all on your special day.

Once again, thank you and best wishes for your married life together,

Kind Regards,

Alicia Maguire
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2014

I recently booked this hotel for my cousins hen party. The reason I chose it was for the great value they offered for a group. From the moment we arrived until we checked out every member of staff was so genuinely friendly and helpful. They made is feel like we were VIPs all weekend (even though there were two other hen parties and a wedding staying also). The food was delicious, the bar was great Craic and I would 100% reccomend it for a hen / stag or for anyone looking for great value and great service and great Craic!!!

  • Stayed: May 2014
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Thank Nicolatraynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thwmgmt, General Manager at Tower Hotel Waterford, responded to this reviewResponded May 13, 2014

Dear Nicola,

We are delighted that your party enjoyed their stay with us. We really appreiciate the feedback and we do hope that you will return to Tower again and indeed to Waterford City.

Kind Regards,

Alicia Maguire
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

On a pleasant afternoon (April 30, 2014) we encountered a bar tender by the name of Niall who's service and assistance was outstanding. His customer skills were outstanding! He was excellent and extremely friendly. My complements to Towers staff.

  • Stayed: April 2014, traveled with friends
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Thank Al F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thwmgmt, General Manager at Tower Hotel Waterford, responded to this reviewResponded May 2, 2014

Dear Reviewer,

We were delighted to hear that you had a great customer experience with us. Niall is indeed an asset to the Adelphi Bar. I have passed your feedback on Niall.
We hope you had an enjoyable trip to Ireland.

Kind Regards,

Alicia Maguire
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

We recently held local selection for the International Rose of Tralee Festival in this Hotel. The hotel itself had a great selection of rooms suitable for all our varied needs. From start to finish we could not have been better looked after by the staff, for requests both big and little. They're support and organisation throughput the event ensure a great event was had by the contestants, audience, judges and organisers alike.

Highly recommended for any such event.

  • Stayed: March 2014, traveled on business
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Thank Orna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thwmgmt, General Manager at Tower Hotel Waterford, responded to this reviewResponded May 2, 2014

Dear Reviewer,

We were very pleased to hear that your event was a success. We take great pride in helping our guests to plan and deliver events of the highest standard.

I do hope we will have the opportunity to work with you again in the future.

Kind Regards,

Alicia Maguire
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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