having stayed in this hotel with a party of friends for a pre-Christmas break I was very disappointed by the standard of food and service being provided, the times given for breakfast were wrong and the just 'very standard breakfast' was cold as in not heated at all! when this along with other complaints was said to the manager we were told that it was probably a cold plate that the food was served on despite the group arriving for breakfast at three different times. My friend was verbally assaulted at the bar with a threat of physical violence and the staff including the manager did nothing so three other paying customers had to intervene which in my eyes is totally unprofessional and when questioned about this the manager stated he couldn't intervene because he has a two year old child at home - my friend is a mother of three! I would not recommend this hotel to anyone to stay in and would be very worried if this is the type of hotel that tourists coming in to this country on holidays stay in, I think it explains why they wouldn't come back.
- Official Description (provided by the hotel):
- Dooley's City Centre Hotel, Waterford is a family run hotel in the heart of the Sunny South East. Dooley's Hotel is just a few minutes walk from the main shopping, business & cultural centres in Waterford. ... more less
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- Also Known As:
- Dooleys Hotel Waterford