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Dooley's Hotel Waterford
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Reviews (1,248)
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All reviewscoach tourthe pubbar staffthe rivertop classlovely hotelcentral locationone night stayirish breakfastcar parkfamily roombar foodirelandtokenquaypubsferry
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Reviewed September 27, 2012

We found the hotel had great staff, it was spotlessly clean and the food excellent, what more could you want? The only negative was the very long journey that we had with the coach company but that was no fault of the hotel and we will certainly be back.

Room Tip: We had a front bedroom and if you are not on an organised trip leaving early each morning for the day you could find it a little noisy
  • Stayed: September 2012, traveled with friends
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1  Thank milliemooCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012 via mobile

My wife and I stayed at this hotel as part of a bus-tour of Ireland. This hotel was a typical Europian hotel. The room was not cold enough, the tub was way too heigh off the ground and the sink had a slow drain. The bed was also very uncomfortable. The lift was as slow as it was small. The location of the hotel was a plus, as it was located on the main street in Waterford.

  • Stayed: September 2012
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1  Thank Banjo39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordDot, Owner at Dooley's Hotel Waterford, responded to this reviewResponded September 20, 2012

Dear Banjo39

Thank you for taking the time to complete a review regarding your recent stay at Dooley's Hotel, Waterford.

I was disappointed to see you did not rate your stay highly. The hotel has been in our family since 1947 and we endeavour to reinvest into our hotel on a yearly bases.

As the weather in Ireland is not traditionally very warm it is not customary to have air conditioning in bedrooms, in fact for the time of year that you stayed with us the average monthly temperature is 55˚F, however on occasions we do have warmer days and can understand your frustration with the temperature of the room.

I was a little surprised when you said that you found our bed very uncomfortable as we have replaced all beds in the hotel in the last 12 months.

In relation to the lift as stated that we do reinvest into our hotel on a yearly bases and this is scheduled for an upgrade this coming fall. Thank you again for your comments, and please know that your comments are appreciated as it is only when people take time to give us feedback that we can improve.

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Reviewed September 14, 2012

We had been on a short break with this coach holiday company before,which was'nt the most enjoyable experience,but what a revelation Dooleys was.On arrival on Sunday evening,after a 13hour journey from Derby via Pembroke Dock,we were greeted very warmly and informed that dinner would be served as soon as we had come down from dropping off our cases.There was an excellent,if limited,choice for dinner and this also applied to the other two nights we were there.The breakfasts were really good also,being a buffet arrangement and one could have as little(or as much) as one wanted.The room we had was qiute a large one in the original part of the hotel.It was an internal one,but we packed so much into our stay that it did'nt matter.All in all we were very satisfied

  • Stayed: September 2012, traveled as a couple
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1  Thank peter1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordDot, Owner at Dooley's Hotel Waterford, responded to this reviewResponded September 20, 2012

Dear Peter1947

Thank you for taking the time to complete a review regarding your recent stay at Dooley's Hotel, Waterford.

Please know that your comments are truly appreciated. It will be a pleasure to share your many praises of our facilities and service with the staff. We look forward to your return visit and the opportunity to once again provide you with the true graciousness of our facilities and staff.

I nice to recieved such great praise from someone with your name as this was the year our grandmother purchased the hotel. Thank you again for your kind comments.

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Reviewed September 10, 2012

Excellent breakfast. great location and friendly receiption staff, but Hotel could do with some modernisation. TV in room was ancient and signal flickery. Window in room would not seal properly so quite a bit of noise from the road. Woken up at 6am each morning by coach loads of tourises off for their early departures. Average age profile seems to be 65+.

Room Tip: Request a room not overlooking the road, to keep noise down. Ask to be on a floor away from early departing bus tours.
  • Stayed: September 2012, traveled with family
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Thank Mike070275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordDot, Owner at Dooley's Hotel Waterford, responded to this reviewResponded September 20, 2012

Dear Mike070275

Thank you for taking the time to complete a review regarding your recent stay at Dooley's Hotel, Waterford.

We were pleased to see that the majority of your encounters throughout our hotel were very satisfactory. We were disappointed, however, to see that the sleep quality did not rate as highly. Being city centre there is some early morning traffic noise, but as you recommended we do have rooms that are not directly facing the main road and try to facilitate all requests where possible.

Please know that your comments are truly appreciated. The team will be delighted to read your kind comments.

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Reviewed September 9, 2012

My wife and I stayed here for two nights for her birthday and really liked it.The hotel is perfectly located on the river and a short walk to the bars and restaurants.The staff are very friendly,they even left a birthday card in our room,and the hotel bar serves great food and also has a really nice atmosphere to it.will definitely be back.

  • Stayed: September 2012
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1  Thank Dublin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfordDot, Owner at Dooley's Hotel Waterford, responded to this reviewResponded September 20, 2012

Thank you for taking the time to complete a review regarding your recent stay at Dooley's Hotel, Waterford.

Dublin L, we are gratified to learn that you enjoyed your visit with us. Please know that your comments are truly appreciated. We look forward to your return visit and the opportunity to once again provide you with the true graciousness of our facilities and staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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