I am currently sitting in my room and in all honestly of I could leave I would. 3 hour drive and I'm quite tired and hungry. The restaurant is closed but you can eat in the bar. The bar has kids running around at 8pm. Made 3 members of staff aware I wished to order food and over 15 minutes later not even a menu. I then asked for a manager and was told that there were no mangers on until tomorrow ???? The receptionist simply bit her lip and had a vacant look on her face and offered no assistance to help or resolve the issue.
I've ordered room service which was fun also as it took quite a while to have reception pick up the phone. Was then transferred to the bar and put on hold for an age.
Appalling service and if I knew the area better Id be gone.
Take my advice and avoid as if your life depended on it.
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- Also Known As:
- Woodlands Hotel Waterford