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“Cork couple”
Review of Woodlands Hotel

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Woodlands Hotel
Ranked #11 of 12 Hotels in Waterford
Reviewed December 31, 2012

Got a half-price deal on this hotel through Pigsback which gave us 1 night B+B with a box of chocolates and wine on arrival. Stayed on Saturday 22nd December 2012. Found the staff very friendly and helpful and nothing was too much trouble. Rated as 3 star, we found the room was above what we've come to expect from 3star, very clean and with all the facilities one would expect in 4star. We had an nice evening meal in the bar which was reasonably good value and served up quickly. The bar itself had a nice atmosphere and was decorated in an old world style. Waterford city centre was a 10minute taxi ride and cost €8. Breakfast was a good, filling, Irish breakfast comparable with anywhere we've stayed. Overall we would highly recommend this hotel to anyone planning a trip to the South Eastern capital.

  • Stayed: December 2012, traveled as a couple
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1  Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded January 4, 2013

Dear MichaelC,

Thank you for your review. I am delighted that you found the staff very friendly and helpful.
It is great to read that you enjoyed the facilities here in the hotel and enjoyed your meal in the Brasscock Bar.

I will ensure to pass all of your comments to the team.

We look forward to welcoming you back to the Woodlands Hotel, Waterford in the near future.

Kindest Regards,

Claire O'Mahony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 - 361 of 505 reviews

Reviewed December 31, 2012

Stayed here as attending wedding in Waterford Castle.
Lovely hotel and great big spacious rooms, also leisure centre included in price.
We stayed on room only basis so didn't have food but barfood was available.

  • Stayed: December 2012
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Thank Noreen57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded January 4, 2013

Dear Noreen57,

Thank you for your review. I am delighted that you got to enjoy the leisure facilities here in the hotel which is included in the price of the room. I am happy to read that you found the rooms spacious and big.

We hope that you will make it back this direction and hope to welcome you back to the Woodlands Hotel, Waterford.

Kindest Regards,

Claire O'Mahony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012 via mobile

I will start by sayin the only one with any manner at this hotel was the receptionist with blonde hair.the room was ok but i only had a broken camp bed for my four year old.we booked in for our meal in the restaurant...we were a party of 2 families..bought by one for the other for a Christmas present.the restaurant was the worst part by fair for service and food...it was ridiculous.they were not busy but yet food was being sent out cold or wasn't bein sent out at all as myself and partner ended up waiting nearly ten min fir our veg to accompany our main!!!!!there was only 1 dessert on the menu and when i stated i didn't like it could i have something else the response was " oh well i may ask the chef i don't know if you can get something else"
The next day the service in the restaurant for breakfast was much better
.all very pleasant.
Swimming pool was ok.
We ended up going to treacys hotel on the quay in waterford the second night...now that's a fantastic hotel!
Overall it was a complete waste of money on behalf of the family that paid for it.

Very very disappointed

  • Stayed: December 2012
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Thank tfjc1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded January 2, 2013

Dear TFJC1234,

Thank you for your review. Further to our conversation with Claire O'Mahony (Sales & Marketing Manager) we are delighted that you would be happy to return in the near future.

Once again we would like to apologize for the issues that arose during your stay and look forward to welcoming you back to the Woodlands Hotel, Waterford in the future.

Kindest Regards,

Claire O'Mahony

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Reviewed December 30, 2012

Stayed here with my kids in December. Very spacious hotel and quite clean and new ! Lounge bar is nice but quite large ( it lacks character as a result ) . In general this is a good bet for a base for holiday of extended area especially with availability of leisure centre ; a must with Irish weather for families. One complaint I would have was heating system on night we stayed ; all the corridors of the hotel were uncomfortably hot . Not sure why it was left like this or if this is a regular occurrence but it was very uncomfortable walking through the room areas.

  • Stayed: December 2012, traveled with family
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Thank CorkToAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded January 4, 2013

Dear Corktoanywhere,

Thank you for your review. I am delighted to read that you found hotel suitable for Families as we have a large amount of families stay. We do try our best to facilitate all our Guests here in the Woodlands Hotel.

I was sorry to read that you found the heat a bit too high and we certainly your comments on board.

Again thank you for taking the time to give your feedback and we hope to welcome you back in the near future.

Kindest Regards,

Claire O'Mahony

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Reviewed December 5, 2012

my family and i stayed at the hotel last weekend nice hotel very nice staff but was kept awake till 3.30 in the morning with the sound of loud music from a christmas ball in the function room brought it to the attention of reception who were all appoligies took our details and that was it so instead of being refreshed we were all wrecked after the weekend not a good way to do business

  • Stayed: December 2012, traveled with family
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Thank r0mans12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Had a very enjoyable stay here recently. The staff were very helpful and friendly. I used the pool and spa area which was good. The bar was nice and served nice food and drinks. Breakfast was excellent with a good selection available. It was perfect for me as I was working in the area. I would definitely stay here again.

  • Stayed: November 2012, traveled on business
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Thank Sunbeliveable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded December 4, 2012

Dear IrelandPaul83,

Thank you for your kind review. I am delighted to see that you got to enjoy all the amenitities here in Woodlands Hotel.

We look forward to welcoming you back to the hotel in the near future.

Kindest Regards,

Claire O'Mahony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

Lovely hotel and staff so very helpful, nothing is too much for them. Room excellent, the most comfortable bed I have slept in for a long time!! Food excellent with very generous portions. Room service excellent with speedy service and a great selection.

A word for the reception staff, especially Sarah.......the manager should be proud of you and give you a pay rise!!

Room Tip: Just tell them your requirements and they will go out of their way to oblige. My room is on the sec...
See more room tips
  • Stayed: October 2012, traveled solo
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3  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClaireOMahony01, Sales & Marketing Manager at Woodlands Hotel, responded to this reviewResponded October 30, 2012

Dear Susan C,

Thank you for your reveiw. I am delighted to hear you enjoyed the food and service. Also that your every need was catered for. I will ensure to pass all your comments on to the team especially Sarah.

We look forward to welcoming you back to the Woodlands Hotel, Waterford.

Kindest Regards,

Claire O'Mahony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Woodlands Hotel

Address: Dunmore Road, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Waterford
Price Range: $86 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Woodlands Hotel 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Woodlands Hotel Waterford

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