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“USA Wedding” 5 of 5 bubbles
Review of Waterford Castle Hotel & Golf Resort

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Waterford Castle Hotel & Golf Resort
Ranked #1 of 12 Hotels in Waterford
Certificate of Excellence
Omaha, Nebraska
Level Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“USA Wedding”
5 of 5 bubbles Reviewed July 8, 2013

We’re from the USA and my daughter and her finance wanted to get married in a Castle. With her finance’s Irish heritage, they finalized and picked the Waterford Castle. In my mind and having to pay for this blessed event, the logistics would be very difficult in getting the guest list of family and friends worked out of whom would even be willing to travel so far. In the end from start to end things couldn’t have gone smoother and this is in part thanks to the staff at the Castle. From the arrival of the first guest to the departure of the last everyone at the Castle did everything they could to make our stay as pleasant as possible especially for the Bride and Groom.
The Castle itself is in superb shape with very, very comfortable, clean and well appointed rooms. The food and drink was equally as good if not great. The entire staff was always on point and acted on the utmost professional level.
The grounds of the Castle are as beautiful as the Castle itself. Taking evening strolls or in our case we using the grounds as a backdrop for the Wedding couples photo shoot.
As the Father of the Bride, my personal thanks to everyone at the Waterford Castle for making my daughters dreams come true without incident.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dhornick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 13, 2013
Dear Reviewer
Thank you for sharing such wonderful feedback with us. Your review was delight to read and we greatly appreciate your compliments and recognition. We were privileged to be a part of such a special occasion and indeed we are grateful to have been the destination of choice. Our sincere best wishes to you and your family and in particular to the Bride and Groom.
We hope to be able to welcome you back to Waterford Castle in the not so distant future.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Limerick, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 7, 2013

2 teens & 2 parents squashed into one hotel bedroom? no a holiday home makes more sense if we bring our own food cost balances out. dads only condition that he can watch hurling qualifier @ 7pm sat. ok very achieveable i will make dinner while dad and teens watch match we can relax over dinner. arrive @ 5.30pm unload food & baggage turn on tv to locate tv3 on which match is being shown oh! oh! cannot locate any irish tv channels phone hotel to inquire where irish tv channels are to be told that the tvs only have free to air channels i explain that rte1 & 2 tv3 and tg4 are actually free to air no sorry they are not available we can go to clubhouse to watch match we go up to clubhouse which is full of families eating dinner not a suitable area for dad to view match. so there you go we have to go into city and end up eating out as it is too late to cook by the time match is over. i really think when in ireland surely irish tv channels should be available. other than this lodges are very spaceous and well laid out but quite a few maintenance issues in no 39 flush not working in ensuite, timer for hot water not working, no toilet roll or holder in main bathroom and shower in ensuite held together with piece of cardboard!

  • Stayed July 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hayesmace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 13, 2013
Dear Reviewer
Thank you for your honest opinion. I was disappointed to learn of your experience while staying with us and I apologise for our shortcomings. I am giving your review my full attention with a view to rectifying all issues set out. I assure you that we will be looking at our television set up in the lodges to include the provision of Irish channels as a standard in all lodges.
I do hope that you will consider returning to stay in our lodges.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballymena, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 6, 2013

We have just returned from a weeks stay in one of the lodges at Waterford Castle and my kids cried when we left on the Ferry for the last time and announced it to be the best holiday ever!! We enjoyed every aspect of our stay from the lodges, the golf club, the food and the most relaxing location ever. The staff were so helpful and friendly and nothing was too much trouble. We had a couple of little glitches with the lodge, but these were attended to very quickly. If I have one negative comment, it would be that for a family of six, the saucepans were too few and a little small for self catering and there was no tin opener. However, there was something for everyone, from the play park, the tennis, the golf and the beautiful walks. So thank you to all at Waterford Castle and Golf club, for making our holiday one to remember.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lorna623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 9, 2013
Dear Reviewer
Thank you for taking the time to post your review. It was very pleasing to read such positive comments and to be classed by the kids as the best holiday ever is indeed something. It is reassuring to learn of helpful and friendly staff and thank you for that recognition. I am sorry to hear of the one negative and I assure you we will give this urgent attention.
We hope to welcome you back in the very near future.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, New Hampshire
1 review
5 of 5 bubbles Reviewed July 6, 2013

We were looking for a place that would accommodate a wedding ceremony for just the two of us. Between the unique ferry ride to the island and our initial greeting at the Castle, we knew this would be a great experience. We were hoping it was as great as it seemed on-line and it was so much better. The grounds were gorgeous and the entire staff made us feel so special - they took care of everything. We stayed in the Presidential suite which was a sprawling four rooms and a perfect location for our post-wedding private dinner for two! The food was amazing and the service was brilliant. Thanks to everyone for making our stay a perfect one!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelli D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 9, 2013
Dear Kelli D
Thank you for sharing such wonderful feedback with us. It was our pleasure to host such a special event and indeed thank you for selecting Waterford Castle. I was delighted to read your review and it will be my great pleasure to share your comments with all my colleagues here. Congratulations to both of you and we wish you all the very best in your life together.
We hope to see you back at Waterford Castle for a first anniversary or perhaps even sooner!
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

We spent two nights in the lodges at Waterford Castle and thoroughly enjoyed the experience. From the moment you board the ferry to cross over to the island and drive up the winding road to the castle you capture the spirit of a bygone era. In contrast the lodges were modern, spacious and comfortable.
The highlight of our stay was dinner in the Castle Restaurant, the food was superb, the presentation outstanding and the overall dining experience was the best we experience in Ireland.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 9, 2013
Dear Reviewer
Thank you for finding the time to post your review. I was delighted to read of your experience while staying with us and pleased to learn of your findings with the lodges. We greatly appreciate your compliments in regards to the food and to be up there as your best dining experience in Ireland is most rewarding.
Thank you for choosing Waterford Castle and we hope to see you back in the near future.
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 3, 2013 via mobile

Beautiful, intimate castle on a lovely island. Such a fun and relaxing time. Played bocci ball on their game lawn, cards in the sitting room and enjoyed a wonderful breakfast in their beautiful sunroom. We did not find the city of Waterford of interest and this was the perfect stop. We just enjoyed the grounds and truly relaxed in an amazing setting. The staff was wonderful, very accommodating!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Room20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 13, 2013
Dear Reviewer
Thank you for sharing your feedback with us. I was delighted to read of your findings with Waterford Castle. To hear you describe your stay as absolutely perfect puts a smile on my face!We appreciate your recognition of our staff immensely.
Thank you for choosing to stay with us and we do hope to welcome you back again.
Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 2, 2013

Waterford Castle is a lovely step back in time. The atmosphere and staff are wonderful. The scenic trails are an added bonus. The decor takes you right back to the twenties. My only complaint was my bed - I was in a twin room with a friend; her bed was adequate but mine was so worn out and slanted from people sitting on it that I literally almost rolled out if bed in the night. It marred an otherwise perfect stay.

Room Tip: Ask for a river view and treat yourself to afternoon tea - but make a reservation!
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MadisonChickadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, July 3, 2013
Dear Reviewer
Thank you for taking the time to present your feedback. I was delighted to read of your findings with the Castle overall, it's atmosphere and staff. I am sorry that we disappointed in the sleep department and I can assure you that an upgrade or refurbishment so to speak is in the pipeline.
Thank you for choosing Waterford Castle and I do hope that we can get the perfect score the next time around!
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterford Castle Hotel & Golf Resort

Property: Waterford Castle Hotel & Golf Resort
Address: The Island | Ballinakill, Waterford X91 Y722, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Waterford
#2 Family Hotel in Waterford
#2 Romantic Hotel in Waterford
#7 Business Hotel in Waterford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Waterford Castle Hotel & Golf Resort 4*
Number of rooms: 67
Official Description (provided by the hotel):
Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more   less 
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Also Known As:
Waterford Castle

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