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“A lovely meal in the bar”
Review of Granville Hotel

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Granville Hotel
Ranked #2 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed January 25, 2013 via mobile

A really tasty meal in the bar. We picked a prominent seat to sit in as the last time we sat near the fire around the corner and service wasn't great. Service was much improved today though as we sat directly opposite the bar. Food was tasty and good value. It worked out very well as a pre-theatre snack.

  • Stayed: January 2013
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Thank paulaharte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 26, 2013

Many thanks for giving us another try and for taking the time to write your review. We very much appreciate your kind comments and delighted you enjoyed your meal and that the service was better. Your comments will help us to be more aware. Thank you.

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1,089 - 1,095 of 1,364 reviews

Reviewed January 17, 2013

Stayed there for a couple of nights just before New Year. Despite the fact that it was packed with hotel and wedding guests, the service was great (and friendly). Comfortable room, nice bar and central location (although good luck working out the cheapest of the car parks across the road!).

Room Tip: If you want a view, it has to be at the front. Ours was at the back but made no difference to the st...
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  • Stayed: December 2012, traveled as a couple
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1  Thank TartanArmyEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 26, 2013

Many thanks for taking the time to write your review. We very much appreciate your kind comments and delighted you enjoyed your stay. Also glad the car parking worked out.

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Reviewed January 13, 2013

The Granville Hotel is situated on Meaghes Quay and is easily accessible from the N25. It is about 15 minutes from Waterford airport and 1 1/2 hours from Cork airport. A traditional building which has been established for many years. It is in close proximity to locals shops, pubs and other restaurants including the Waterford Crystal workshop.

Reception is manned 24 hours and the staff are very welcoming, professional and courteous. Check in is after 2pm and check out before noon. Rooms are accessed via a single lift or stairs. The main bar area and restaurant are adjacent to the lobby. The bar serves a wide selection of hot / cold food and drinks at reasonable prices. The service is excellent and the staff can't do enough for you.

The restaurant offers a high standard of cuisine and wide choice of wines. Again the service is excellent. Breakfast is also served in the restaurant as a self service buffet style and table service for hot food.

Rooms are tastefully decorated in a traditional style in keeping with the hotel. They are well maintained. Access is via a digital key card which is also used to control the lights in the room. Room facilities include: coffee / tea making tray, trouser press, free WIFI, satelite TV, hairdryer and complimentary toiletries. A same day laundry service and use of iron / ironing board is available.

I have stayed at this hotel many times on business and it is always a pleasure to return.
If you are visiting Waterford and want excellent service with a warm Irish welcome, I would recommend this hotel.

  • Stayed: January 2013, traveled on business
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1  Thank Purrdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 24, 2013

Many thanks for taking the time to write your very detailed review. We vey much appreciate you kind comments and are delighted that you look forward to your return visits. All of us here aspire to create that which you experience and we will strive to continue to do so. Many thanks again.

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Reviewed January 6, 2013

Stayed at the Granville Hotel for New Year with friends had a wonderful few days there,the quality of food was really good and in particular the service. The Gala New years evening was let down by the entertainment which was really bad, but apart from that we had a good time.

  • Stayed: December 2012, traveled with friends
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1  Thank elizabeth528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 18, 2013

Thank you for taking the time to write your review. We really appreciate your feed back. We are grateful for your positive comments and I am sorry about the entertainment on New Years Eve. Not making an excuse but the person we had booked and who has entertained very well over the last number of New Years Eve took ill and was sadly unable to perform. We have taken your comments on board when looking at next New Years Eve.

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Reviewed January 5, 2013

Yesterday while in Waterford, my friend and I said we would try the Granville for lunch. There was a huge crowd there due to Graduations in WIT but despite the queue, we hung on in there and waited. What struck me was the friendliness and efficiency of the staff, on what, must have a nightmare day. In the carvery, the food was excellent and my lamb was delicious. The tables were cleared immediately, making room for the next customer. Well done on keeping the standard high on a very busy day.

  • Stayed: January 2013, traveled with friends
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2  Thank Martha047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 18, 2013

Your comments after your recent visit to the Granville Hotel on Graduation day are very much appreciated. Many thanks for taking the time to do so.

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Reviewed January 2, 2013 via mobile

The hotel is family run and when we stayed was packed (late December )
I stayed here before so always try get a room overlooking front of hotels. Other rooms not as nice. Food is standard bar food - roasts spuds cabbage etc in monstrous portions. I suspect hotel does a lot of golden oldie packages from what we saw. Band playing in bar was Margo/joe Dolan/big tom vintage. Breakfast in the tapestry room was like something from 50's. All in all everything is fine, it's clean but it's catering to a certain market...

  • Stayed: December 2012
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1  Thank andrewv45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 18, 2013

Many thanks for taking the time to write your review. Your comments are appreciated and I am glad that all-in all everything was fine. We try to cater to a mixed market and would certainly look forward to your comments when you next visit the hotel. Please ask to be shown some of our back rooms as we have recently completed refurbishment. We have only used the Tapestry twice for breakfast recently and it was an overflow to our main restaurant. We receive great comments about our breakfast but before I use it again for breakfast I will consider your comments and for this I am grateful.

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Reviewed December 30, 2012

Although this place is local to me a feel I have to write this short review as the service and staff is excellent. Recently awarded their 4th star I dropped in for lunch and was extremely impressed by the quality of food and in particular the service. The bar and eating area is full of old world charm so if your in the area drop in.

  • Stayed: December 2012, traveled on business
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1  Thank BrianHeylin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded February 17, 2013

Delighted that you took the time to write your review. We very much appreciate your comments on the food and service and we are very grateful to all our local customers. Gaining our fourth star was a great achievement for us. We hope it will benefit the hotel and Waterford into the future.

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Additional Information about Granville Hotel

Address: The Quay, Waterford, Ireland
Location: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Waterford
#1 Family Hotel in Waterford
#2 Luxury Hotel in Waterford
#2 Business Hotel in Waterford
Price Range: $103 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Granville Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more   less 
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Also Known As:
Granville Hotel Waterford

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