I checked into the Glasshouse Hotel for a wedding during October having previously visited the hotel for a previous wedding during August. I didn't stay for the August wedding but decided to for this wedding and what a disaster. I stayed in the hotel with my partner for two nights and I will not return. The rooms are nice and clean but the decor is just off the wall. The staff do seem friendly but not correctly trained. The restaurant manager is most unfriendly and took forever to get us a table for our meal the day after the wedding. A lot of staff seemed to have changed since our original visit in particular the bar and restaurant.
The wedding itself was enjoyable with the food being delicious.The large dark haired woman from reception who seemed to be in the bar and restaurant more than the reception desk was very load and though she seemed friendly with her friends, when we went phoned reception to ask for some information on how to use the television she seemed not to have a clue about it and more or less said to figure it out for myself. My partner was most upset about this.
For our last day in the hotel, we went into the bar to watch some football on the television, when we arrived I noticed they didn't have Setanta Sports which the game was on. Being a Newcastle supporter I was eagar to watch my team in action and when I asked the bar staff why they didn't have this channel they said management refused to get it. I then noticed a lady coming down down the stairs into the bar, who I remembered was the manager Roisin who was present at the previous wedding; while she seemed friendly with the guests she seemed to bully the staff, by throwing them dirty looks and giving out about everytihing. If she seems to think eberything is so wrong I think she should do it herself instead of giving out as much as she did.
I believe I'll be back in Sligo before Christmas, and will NOT stay in The Glasshouse Hotel as it seemes to be getting worse and worse.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire, HotelQuickly and Agoda so you can book your The Glasshouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Glasshouse Hotel Sligo
- Glasshouse Sligo