My sister and her husband were looking forward to spending their 30th Wedding Anniversary at this hotel I telephone Reception and gave instructions to a female staff member to arrange a few drinks as a toast from me at their Dinner table on 1st Evening seeing that was the actual Wedding Anniversary gave her my Credit Card details and my mobile no and instructed her to text me with amount that this Cost. (Simple instruction) /////////////// anyway she preceed to tell me who else was giving Champagne this did not bother me not my business. Anyway instruction not followed through and this destroyed the whole experience I had to make several telephone calls to remind staff to carry out instructions but a lass never happened. Please train your staff.
- Official Description (provided by the hotel):
- A family owned and operated hotel . We subtly blend the elegance and intimacy of a more gracious age, with the best of modern comforts. Accommodation comprises of 94 well appointed bedrooms all ensuite, with direct dial telephone, multi-channel television, hair dryer and, tea and coffee making facilities. The award winning leisure centre boasts a 13 metre swimming pool, a children's pool, sauna, steam room and a fully air conditioned gym. can cater for a wide variety of group sizes with their range of conference suites, allowing for meetings and seminars of different scales to take place. ... more less
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