We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would NOT recommend this hotel for families”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Westenra Arms Hotel
Ranked #3 of 4 Hotels in Monaghan
Certificate of Excellence
Philadelphia, Pennsylvania
Level 5 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Would NOT recommend this hotel for families”
Reviewed August 12, 2007

We had a terrible experience in our recent stay at the Westenra. We arrived at about 8:30 p.m. after a long day on the road, looking forward to a relaxing evening (or at least a night's sleep.)

We found that the non-smoking family room we had booked (rm 301) smelled very badly of smoke, and had cigarette marks on the window sills, extensive hair in the tub, and a pair of men's undershorts on the bathroom floor!! Unable to stay in a smoky room (due to asthma in the family), we asked for another room. We were offered a room on the first floor (smaller, but not smoky), and then proceeded to begin the night from hell. We were not told at the time we moved that our new room was directly over the disco (The Camel) and that Wednesday nights were rowdy nights at the hotel. We had to close the windows (no a/c) to minimize the noise, but it was still terrible.

At around midnight, the final straw occured, when the toilet stopped flushing. After several conversations with the night manager, he offered us first one room (with two beds, obviously not adequate for a family of five) and then finally acquiesced to give us another room. We split up the family (two rooms on two separate floors), moved our young children and tried to settle in. (Note that we were not offered any help to move our baggage at midnight, so this process took quite some time.)

Even in our THIRD set of rooms, the noise was atrocious -- especially the loud group outside of one room at about 3:00 a.m, who were apparently responding to a challenge to use the "F word" as loudly as possible and in all possible grammatical usages. We got no sleep, needless to say.

I spoke to the desk clerk in the morning, and explained that our experience at the hotel was the worst in two weeks in Ireland (and probably the worst hotel stay we had ever experienced.) I also pointed out that she should have told us at 8:30 p.m. (when we checked in to find a filthy room) that the second room we were being offered was directly over the disco. Had she done that, we would have had the opportunity to find other accomodations.

She agreed that we would only pay the equivalent of the breakfast charge -- 50EUR -- which I still felt was obscene considering the situation we had encountered. Next, we went into the breakfast room, where we found that the meal was quite subpar (certainly not worth 50 EUR for two adults and 3 children). The continental breakfast was minimal, no fresh fruit (only canned), pre-packaged juices, and little selection. The hot breakfast was not particularly tasty, although in fairness our exhaustion could have hampered our ability to enjoy it.

Our experience at the Westenra was particularly disappointing because the hotel has the ingredients of a fine establishment. There is an "old-world charm" to the building, and the rooms are of decent size, with nicely sized and appointed bathrooms (which would be lovely were they cleaned and functional.)

In summary, I would never recommend this hotel to a family, particularly on a summer Wednesday or Saturday night, when the loud, obnoxious disco guests take over the place. We were sorely disappointed with our stay here.

  • Liked — Leaving.
  • Disliked — Unclean rooms and obnoxious noise of disco guests.
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank jeangs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

223 reviews from our community

Traveler rating
    113
    69
    24
    7
    10
See reviews for
49
66
7
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
kimberley
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 4, 2007

we had a pleasurable stay over easter the entire food was exceptionally of good quality and friendly helpful staff the only downside was the late night music dwellers or should i say early morning but we would not hesitate on returning but would request a quieter room

Stayed April 2007
Helpful?
Thank margaretNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballywalter, United Kingdom
Level 5 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed March 26, 2007

We booked this hotel for a Saturday night on the recommendation of the previous review. We were impressed by foyer and choice of restaurants as well as the closeness to other bars in the town. Our bedroom was of adequate size with good decor. The shower was very big
and powerful. The only thing that spoiled the stay was stag parties coming along the corridor at 5am banging doors and making quite a bit
of noise. Ask for a quiet room!

  • Stayed March 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank uglybettyCountyDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaconsfield, United Kingdom
Level 6 Contributor
143 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed August 19, 2006

my wife and I had the great pleasue of staying here for a night. good food, good bar, nice breakfast and extremeley nice waitress...Anne If I remember ...so I have no hesitation in recommending this hotel. and good irish music and craik in local bars !!

Helpful?
8 Thank stuart-harley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Monaghan
0.6 mi away
Hillgrove Hotel, Leisure & Spa
0.7 mi away
Four Seasons Hotel and Leisure Club
0.1 mi away
Ashleigh House
Ashleigh House
#4 of 4 in Monaghan
71 reviews
Show Prices
Show Prices
Show Prices
5.9 mi away
Castle Leslie Estate
Castle Leslie Estate
#1 of 1 in Glaslough
1,483 reviews
14.5 mi away
Armagh City Hotel
Armagh City Hotel
#1 of 1 in Armagh
597 reviews
12.8 mi away
The Glencarn Hotel
The Glencarn Hotel
#1 of 1 in Castleblayney
214 reviews
Show Prices
Show Prices
Show Prices

Been to Westenra Arms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westenra Arms Hotel

Property: Westenra Arms Hotel
Address: The Diamond, Monaghan, Ireland
Location: Ireland > County Monaghan > Monaghan
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Monaghan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Westenra Arms Hotel 3.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Agoda so you can book your Westenra Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing