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“A very Disappointing experience”
Review of Knockranny Lodge

Knockranny Lodge
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Knockranny Lodge
Reviewed July 25, 2011

The expected warm welcome from an Irish B&B was seriously lacking. Location and rooms were good. Breakfast was extremely poor quality. Couldn’t do Porridge or Boiled eggs and miserable portions of fruit available. Management disinterested in client experience. Will not be back.

  • Stayed: July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Willietwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 37 of 39 reviews

Reviewed July 16, 2011

Thought this was an excellent B&B, no complaints whatsoever. Very large rooms, bigger than many hotels. Huge telly too! Staff very friendly, breakfasts lovely and assorted. Would recommend to anyone.

Stayed: July 2011, traveled as a couple
2  Thank facepalm10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

Just spent 2 nights at Knockranny Lodge, the manager Diane was helpful and welcoming. The room was spotless, breakfast was very good, fresh pineapple, grapes, good selection of yogurts and cereals, full Irish breakfast and variations of available. You can use the gym at nearby Castle Court Hotel free, and pay €5 to use their pool. Wifi was slow in our room but perfectly fine in the lounge and breakfast area. Paid about €78 less than in the local hotels. Value for money.

  • Stayed: March 2011, traveled as a couple
    • Value
    • Location
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    • Service
Thank asha086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2008

I'm writing this review because Ive just returned from Westport and I'm very angry. This establishement completely botched my booking and I would've had to sleep in my car by the roadside last night had it not been for friends who put me up in one of their kid's bunks!

I booked last night's accommodation online and received an email saying my booking was fully confirmed. But yesterday afternoon I received a phonecall from Knockranny Lodge saying they didnt have a room for me after all. They offered to put me up in the Plaza Hotel and they would pay the difference in price. I would have to call to the Lodge first to collect my booking refund and the money for the difference in price which I agreed to do. They asked if I decided NOT to take room to phone the Plaza, which I agreed to do.

So after work, I drove the 4 hours to Westport from Dublin arriving at Knockranny Lodge at 10pm, tired and weary, to find no one on the reception only a young girl who knew nothing about me, and said she was only "babysitting" while the man on reception had left and wouldnt be back til 1am!
She contacted him on his mobile phone. He told me to go to the Plaza where there was a room for me and that he actually was there at that at that point in time, because he was playing in a band there(!). I asked him to meet me at reception to sort things out. He agreed.

I arrived at the Plaza -minutes later, and there was no sign of this man. I enquired at reception and the Mangager informed me there was no room for me because my booking hadnt been confirmed!
I left the hotel in disbelief and tried to find another place to stay but the entire town was booked out for the last weekend of summer.

I do a lot of travelling and have never encountered anything like this level of unprofessionalism and incomptence ever!

Stayed: August 2008, traveled solo
2  Thank NellyMelia21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2015 via mobile
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Stayed: August 2015, traveled with friends
Thank LAleone80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2015
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Room Tip: Royale kamer, ook aan de voorkant rustig
See more room tips
  • Stayed: August 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ank v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2015 via mobile
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Stayed: May 2015, traveled with friends
Thank Ofeerique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knockranny Lodge

Address: Knockranny Lodge 1 Knockranny Village, Westport, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Wheelchair access
Hotel Style:
Ranked #8 of 10 Specialty Lodging in Westport
Hotel Class:4 star — Knockranny Lodge 4*
Number of rooms: 16
Official Description (provided by the hotel):
Knockranny Lodge is a purpose built 4 stars guesthouse with 16 rooms all ensuite. Quiet and peaceful, yet only 10 minutes'walk away from the town and easy access to many restaurants, pubs, cinema, playgrounds, spa and leisure centre. ... more   less 

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