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“Nice, however not worth the price” 3 of 5 bubbles
Review of Westport Plaza Hotel

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Westport Plaza Hotel
Ranked #2 of 15 Hotels in Westport
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice, however not worth the price”
3 of 5 bubbles Reviewed April 5, 2014 via mobile

Appreciating that Westport is a tourist town, we expected more from our stay. Our room cost more than double what it would have on a weekday (perhaps normal) however led us to believe that certain things would be standard. Little things like a tap on the bathtub that was close to falling off, a shower that got lukewarm at best, and a room lacking bathrobes or slippers. Not a lot to ask for €200 per night for a basic room. We'll try somewhere else next time.

Stayed April 2014, traveled as a couple
Helpful?
Thank Matt R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnClesham, Manager at Westport Plaza Hotel, responded to this review, April 6, 2014
Dear Guest

Thank you for staying with us recently. We apologise for the maintenance items that you mentioned. We were not aware of them until you told us on check out. Our maintenance team will see that they are fixed immediately.
We do not include bathrobes and slippers as standard but they are included in our silver and gold packages and also in our suites.
I hope that you may consider returning to us if you are back in Westport as we would like to offer you an upgrade . Please ask for me personally as I would be delighted to make the arrangements for you.

Yours sincerely

John Clesham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,913 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (341)
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English first
Armagh, United Kingdom
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 3, 2014 via mobile

We have stayed in this hotel three times now and the standard never drops. The rooms are immaculate with spa baths in all rooms,free wifi and a good range of TV. The staff are very welcoming and will help with local knowledge etc. The food is of a good standard and the spa and leisure facilities are excellent. The hotel is centrally located and a great base for visiting the surrounding area.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarrRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmslow, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 3, 2014

I stayed here on the 18th March with a work colleague and we both agree that its a great hotel. Having looked at numerous hotels in Westport I took a chance and booked the Plaza based on the room rate, free WIFI and Breakfast included for 85 euros! Its a bargin, my boss was impressed and commeted that its more like a boutique hotel. The rooms were clean, tidy and well presented, the staff were welcoming and efficient at check in. We ate in the bar and the food was good, plenty of choice, I had the fish and chips, I would have preferred it fried rather than baked though. The hotel was quiet during the night even though its in the centre of Westport. Breakfast was cooked to order, and there was plenty of choice of cereals etc.
I liked this hotel so much I have booked again for April and bringing an MD from the USA as i have the confidence in this hotel to provide a very pleasant experiance.

Room Tip: I stayed in a single room on the second floor and it was quiet and very comfortable
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank globalexecman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

Stayed here for our Anniversary on the 16th March 2014. On arrival we were pleasantly surprised to be up-graded to the presidential suite! Fabulous. As standard 2 quart bottles of wine + 2 bottles of water. Handmade chocolate + mini bar & the usual extras.. The food an the service were second to none absolutely faultless!! My husband had the steak I had the fish cooked to perfection. The service was amazing so quick an attentive! Can't recommend this place enough. We shall defiantly go back an I will make use of the spa treatments next time. There are plenty of shops an pubs to visit, if you like walking you could go to Croke Patrick it's all up hill though!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kattopclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 31, 2014 via mobile

Visited for one night on our honeymoon. Staff upon check in were really nice and helpful. Room was lovely and very comfortable. Staff brought us up a complimentary bottle of wine to wish us congratulations which really was a nice touch. The spa is one of the best I've ever been too. Relaxing in the outdoor spa while it was raining was really nice. The Monday night in Westport was one of the best nights of our trip and we thoroughly enjoyed the traditional band in Matt Molloy's pub which isn't far from the hotel.

Stayed March 2014, traveled as a couple
Helpful?
Thank djcacs15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clare
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

We stated in the Plaza in Februay in the bad weather, having left another Hotel due to the cold. We were to stay 2 nights, we were to move on to stay in Galway town, but it was so beautiful here we stayed 5 nights. The rooms are large, warm and we had a Jacuzzi bath. The bathroom was warm and relaxing. The room has wi fi and you can get internet on the TV if you want it. Also we were entitled to free films on the TV each night, however there was always too much to do to watch TV.

The staff in every department were all so nice and very helpfull, but the front of house and restaurant staff especially stand out. The food both in the restaurant and the bar was beautiful, and Valentines night in the restaurant was made so special. We used the Thermal suit and even went out in the jacuzzi in the snow. We used the pool which was wonderful and I used the hairdressers, the ladies were very nice.

Everything about this hotel is luzuary. Its sister Hotel the Castlecourt had lots of entertainment and you can acually eat in either restaurant, if you've booked for evening meals.

It is the best Hotel we have every stayed in Ireland, and we cannot wait to return.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CLAREOC_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 27, 2014

My wife and I stayed in this hotel for 3 nights at the end of March as a trip away to celebrate her birthday. We were so pleased to discover the room being so spacious and having a separate Jacuzzi.
We availed of the pool and steam room each morning before we heading for a fantastic breakfast. My wife is vegan and the staff couldn't be more accommodating, both in the breakfast area and the main restaurant.
All and all a fantastic stay at a fantastic hotel!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ollie_and_Trish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westport Plaza Hotel

Property: Westport Plaza Hotel
Address: Castlebar Street, Westport, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Westport
#1 Romantic Hotel in Westport
#2 Luxury Hotel in Westport
#2 Business Hotel in Westport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westport Plaza Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
The stylish 4 **** standard Westport Plaza Hotel elevates the hotel experience in the West of Ireland to a new level. Comprising of 88 deluxe rooms, including the silver, gold and presidential experience, with king size beds as standard and a selection of rooms with balconies overlooking the roof garden, the Westport Plaza Hotel is a haven of contemporary luxury. Our Resort Spa, Spa Sula is a spacious, tranquil sanctuary which is designed for you to relax and luxuriate in and includes 12 spacious treatment rooms and Thermal Suite with outdoor heated Jacuzzi Rockpool. In our Resort Leisure Centre, The C Club you’ll find a range of facilities to help you unwind. Why not take a leisurely swim in the indoor heated pool or let the jacuzzi bubbles ease those aches. ... more   less 
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Also Known As:
Plaza Hotel Westport

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