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“Very good, but”

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Westport Plaza Hotel
Ranked #2 of 14 Hotels in Westport
Certificate of Excellence
Dublin, Ireland
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Very good, but”
4 of 5 bubbles Reviewed November 17, 2012

My wife and I stayed at this hotel in November. It was a special deal for 2 nights Bed and Breakfast accommodation and included an evening meal for two. Upon arrival on Sunday afternoon, complimentary tea and scones were available at reception prior to getting our room. This was a nice touch. Reception staff were lovely and most helpful. Our room was very spacious and of a very good standard. Special word of praise for the bedding which was most comfortable and of high quality.
Later that afternoon, I went to gym/pool prior to evening dinner. Here, the gloss of the establishment began to fade -
In the locker/changing room, I could not find a locker which worked properly. It was very frustrating, irritating and embarrasing trying to locate a locker which worked. I almost felt like a criminal opening lockers to establish if they were occupied or free. The receptionist apologised and took charge of my wallet for the duration.
Inclusive dinner that evening was very enjoyable, Food was excellent and wine good quality. Service was good. .
Breakfast next morning was poor and was the most disagreeable part of our stay.It is a buffet beakfast. Patrons are brought to their tables and given directions to buffet. Waitress then leaves. No choice given of tea/coffee. We went to buffet. Choice of cereals ok. Choice of jams/breads almost non existent. Yogurt is a blob on a plate (could they not have left choice of flavours in cartons on buffet table? - this is standard in most hotels). When you return to your table with your chosen breakfast, you can attempt try to attract the attention of a waitress to bring your choice of tea/coffee.
The hotel is in a good location near the centre of town. It is adjacent to the Castlecourt hotel and facilities are shared between both hotels. This is not a problem and in fact, works well.
Overall, the hotel offered a good ' value for money' break.

.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jjwals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnClesham, Manager at Westport Plaza Hotel, responded to this review, November 19, 2012
Dear Guest

Thank you very much for staying with us recently and for your review. We are pleased that overall you recommend us and enjoyed your visit. I have noted your comments on the leisure centre and will prioritise this on our maintenance schedule. I have also taken on board your feedback regarding breakfast. It may have been very busy at the time you arrived as can sometimes happen if everyone comes down late! However we would always make sure that everyone is attended to and receives whatever they need. We also have a menu which is placed on every table when a guest arrives for breakfast. On this menu the guest has an option to order other items such as omellettes, poached eggs , kippers etc.
Once again thank you very much for the feedback and we hope to welcome you back to us in the near future.

Yours sincerely

John Clesham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,947 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (347)
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English first
Dunboyne, Ireland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 17, 2012

I stayed at the Westport plaza a while back and could not fault a thing! The rooms were amazing, the bathroom in particular was wonderful. The bath was huge, as was the shower, and it was spotless. There was everything you could want in the rooms also. The staff on reception were cheery and very helpful. Breakfast the next day was great, everything you could want and again the service was excellent. I would definitely recommend to friends and family. :)

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corie100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athlone
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

Stayed here last weekend. Rooms are excellent, free movies is a great idea, the bathrooms are huge and very well maintained. Weather was a bit crap, but can't really blame the hotel for that !!!
Nice base for exploring Connemara - went for a lovely drive on the Saturday, the scenery is out of this world. Dinner was very good, but some of the descriptions are a bit misleading on the dessert menu - the 'meringue served with strawberry icecream was about 5 parts icecream to 1 part Meringue.

Overall I would highly highly recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaillimh1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birmingham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 12, 2012

My sister and I stayed last week for a few days vacation. The location was great, only a couple of minutes walk from the centre of Westport. Food in the Merlot restaurant was nice - better than average for a hotel and reasonable price for a hotel €30 approx for 2 courses. Our room was modern and spacious. The only negative was the heating (we stayed in November). The heating only worked when we were in the room, with our key card inserted and the bathroom had no heating. When we were in the room, the heating controls were a bit erratic. However, once we got used to it, we lived with it. On the positive side - the staff were nice and the room was quiet. We would definitly stay there again

Room Tip: We were on the second floor - nice and quiet. But make sure you check out how the heating/AC control...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elizabeth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mullingar, Ireland
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

Nice spacious rooms. Unfortunately we got one with bathroom for disabled person, which wasnt that impresive. Very helful staff, even we had big group booking, they still remembered who we were staing with. Great place for hen party, cheap and tasty food in restaurant, cool nite club next door.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danuta k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 8, 2012 via mobile

Really enjoyed my stay here, good service and helpful staff. Spa is great. Hotel is well decorated and clean. Underground secure parking. Breakfast is a buffet with lots of choice and also a great fry up.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kieranmcg2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puteaux, Ile-de-France, France
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

I stayed at this hotel with my wife and really enjoyed. It is a very impressive looking hotel and fully recommended as a place to stay. We were upgraded to the Presidential Suite and it was absolutely fantastic. Restaurant is very classy and it has a nice bar for chilling in. Staff are lovely and definately made us feel at home.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westport Plaza Hotel

Property: Westport Plaza Hotel
Address: Castlebar Street, Westport, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Westport
#1 Family Hotel in Westport
#2 Business Hotel in Westport
#2 Luxury Hotel in Westport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westport Plaza Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
The stylish 4 **** standard Westport Plaza Hotel elevates the hotel experience in the West of Ireland to a new level. Comprising of 88 deluxe rooms, including the silver, gold and presidential experience, with king size beds as standard and a selection of rooms with balconies overlooking the roof garden, the Westport Plaza Hotel is a haven of contemporary luxury. Our Resort Spa, Spa Sula is a spacious, tranquil sanctuary which is designed for you to relax and luxuriate in and includes 12 spacious treatment rooms and Thermal Suite with outdoor heated Jacuzzi Rockpool. In our Resort Leisure Centre, The C Club you’ll find a range of facilities to help you unwind. Why not take a leisurely swim in the indoor heated pool or let the jacuzzi bubbles ease those aches. ... more   less 
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Also Known As:
Plaza Hotel Westport

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