2nd stay this summer. This time I stayed for 3 B&B 2 Dinners from 27th July 2010 with extended family. 4 rooms booked in total: (2 doubles and 2 family rooms). This was a package deal at a discounted rate due to my husband's excellent negotiation skills: 3B&B, 2D for 350 euro per room booked - normal price ~ 550 euro.
Lesson here: NEGOTIATE THE PRICE - 350 is a sufficient amount to pay for this short break.
Rooms - ask for a spacious room when booking to avoid smaller rooms which do exist. Regardless of their size rooms are well presented, very clean and have great flat screen tvs and lovely extras e.g. tea/coffee, toiletries etc. Only negative is that the rooms can be very warm in the evenings - even if the windows have been open all day. Try to book rooms at the ends of corridors ...they are significantly cooler (as I found out to my advantage). For 40 euro extra per night you can upgrade to a 4 poster bedroom with a few small extras. If the price was around 15-20 euro I feel more people would be willing to pay for this. I noticed that these rooms were mostly vacant. 40 is too excessive.
Public Areas. Reception area very nice lovely big chandeliers and luxury leather seating and natural stone floors. Reception staff very accommodating. Library seating area nicest within the hotel plus some great books for adults and children. Other areas are also very nicely kept with fresh flower displays. Water fountain nice touch when arriving at the hotel - FIX the LIGHTS on it to make that bit more dramatic!!
Restaurant (Orchard) Breakfast was excellent! Superb choice of food in great abundance plus one of the best breakfast menus I have seen offering french toast, fish of the day, kippers, fresh porridge, vegetarian full breakfast etc. Staff were extremely facilitating. Dinner was also better than expected - certainly superior quality to the hotel's 3 star classification.Menu changed daily and offered very good variety of options. Very good kids menu offering real food choices-though this remained the same each day. No compaints whatsoever! 5 euro extra per person to dine in the Plaza's restaurant and in my opinion it is worth it...excellent food and service...the extra effort in food quality and service is evident. We had a family birthday one day and during the meal the staff brought out a birthday cake for us with candles lit, and they seemed to enjoy the surprise as well as us!
Kids Club - Very enthusiastic staff involved with the kids and plenty of activities during the day and evenings. Really enjoyed the disco. However, bouncy castle was promised and this did not materialise. The big Buzz Bee character at dinner and breakfast was a nice idea.
Leisure Facilities- Nice sized pool with separate areas for kids and adults plus a swimming lane and jacuzzi. Changing areas are good. The pool area would be a lot more impressive if they cleaned the windows inside and out - this clearly has not been done for some time! WHERE IS THE MEN'S SPINNER??? for drying wet swimwear. The women have one!!!!
Spa - Some of us used the spa during our stay. Staff were willing to negotiate somewhat with the price of treatments for a small group. The spa facilities were wonderful and staff were very attentive. We had full body massages and felt very pampered and relaxed afterwards. Therapists were welcoming, friendly and extremely professional. A MUST if you are staying at the resort. Only small complaint was the clarity of the water in the outdoor jacuzzi / rock pool.
Bar/Entertainment - bar was well presented and bar staff were very friendly. The night time entertainment was well below par. The hotel should invest in a good entertainer/ band or young traditional group. Ireland is full of good quality musicians and entertainers all desperate for the work!
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- Also Known As:
- Castlecourt Hotel Westport