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“Really excellent”

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The Castlecourt Hotel
Ranked #7 of 14 Hotels in Westport
Certificate of Excellence
Waterville, Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Really excellent”
Reviewed December 8, 2012

We spent three nights at this wonderful hotel, it was warm and clean with an old world charm whilst maintaining the highest standards in decor etc.
We had a junior suite, it was huge and airy, spotlessly clean and comfortably warm. The bed was huge. Food was excellent as was Waiting Service. Have nothing but good things to say about this hotel

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon03510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
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English first
Enfield, Meath, Ireland
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 8, 2012

Home last night from the Castlecourt Hotel. Was there from Sun to Friday. Everything was great. The room was big and the bed very comfortable. All the staff were friendly and helpful. We were celebrating our wedding anniversary. The leisure centre was great . Clean and well maintained.
I loved the Spa Sula . The Orchard restaurant where we dined on two nights was really good. the extra of leaving two small bottles of wine in our room on the night of our anniversary was a lovely touch. have stayed in many four star hotels before. The Castlecourt was by far the best. Couldn't say enough to praise it. Would recommend it to anyone and hope to make a return visit.

Room Tip: At the back but not beside the bit of roof holding the heating ducts or what ever they were.
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  • Stayed December 2012, traveled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travellslow18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cavan, Ireland
2 reviews
Reviewed December 3, 2012

I am just back from a weekend minibreak with my husband and kids.
Everything about this hotel is fantastic. Very family friendly, swimming pool fabulous, reception staff, restaurant, barstaff, everybody was so nice and friendly, even when my little girl had them pestered looking for extra keys to our room. She kept losing ours.
Food in orchard restaurant unbelievably good.
We holidayed in France in the summer, next summer we are going back to westport.
Well done everyone. Thank you

Room Tip: Ask the receptionists advice, tell them what you need and they will do more than required to help.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 2, 2012

What a excellent hotel, we have stayed here on a number of occasions and I love the Spa Sula it is wonderful with lovely professional staff. I feel like a "new person" after my treatment in the Spa Sula and it is well worth a visit you wont be disappointed

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phylomena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 2, 2012

The hotel is lovely, with great staff. The bedrooms are beautiful and spotlessly clean. Great breakfast in the morning.

We enjoyed our one night stay, in a room that faced the street outside, but we were kept awake until after 4am by the noise of boy racers revving up and down the street outside with loud exhausts, a group of men and women screaming, roaring, and fighting, and a bus with the engine running waiting to collect them from the disco or party that they were at in the Hotel. The windows appeared to be double glazed, but there must be something wrong with the seals around them as the noise was the same with the window open or closed.

Room Tip: Do not stay in a room at the front of the hotel if you want to get a night's sleep.
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FireAndRain66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed November 26, 2012

Planned on staying here for 3 nights but stayed an extra night as we really enjoyed staying in this hotel. We had a bit of a wait on check in as a tour had just arrived. Also, it took two lifts to get to our room. However, everything else about this hotel was extremely positive. There was excellent service particularly in the Orchard Restaurant and Petie Joe’s Bar. There is plenty of choice as there’s two restaurants and a bar in this hotel and also a bar and restaurant in the Westport Plaza Hotel across the courtyard. Drink prices are very reasonable in the bar and a lot of local drink here. The breakfast was excellent both for service and food. The leisure centre is as good as we’ve been to and we used it each day as did our one year old baby. This hotel is in a very good location as it’s only a few minutes’ walk to the shops, bars and restaurants in Westport town. I would highly recommend this hotel and will definitely be back.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eobyrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlecourt1, Manager at The Castlecourt Hotel, responded to this review, November 29, 2012
Dear Guest

It gave me great pleasure read your comments and I would like to thank you for taking the time to share them with other TripAdvisor users.

I was delighted to learn that you enjoyed your stay so munch that you decided to stay an additional night and that you would highly recommend our hotel to others.

The resort has four different dining options available so I was delighted that you enjoyed your dining experience with us and it will give me great pleasure to pass on your kind comments about the service to all involved.

Once again thank you and I look forward to welcoming you back in the not too distant future
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mullingar, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 23, 2012

Myself and 3 friends stayed with the Castlecourt for the SeatoSummit weekend, which meant the hotel was hectic with all the competitors involved. Myself and my friends found the service, hospitality, attention to detail and helpful staff (especially the reception personnel) was second to none.

Spa, jacuzzi and pool facilities were great for relaxing after the trek up Croagh Patrick, the food (breakfast and dinner) was hearty and satisfying, so in short...ill definitely be back!

Room Tip: View to Croagh Patrick maybe?
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
castlecourt1, Manager at The Castlecourt Hotel, responded to this review, November 29, 2012
Dear Guest

I was delighted to learn that your enjoyed the sea2summit weekend here with us in The Castlecourt Hotel and I would like to thank you for sharing your experience with others.

It was good to lean that you found the staff helpful and the service, hospitality & attention to detail second to none.

I was also delighted to learn that you had the opportunity to relax in the spa and enjoy the pool & jacuzzi following the race.

I greatly look forward to welcoming you back

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Castlecourt Hotel

Property: The Castlecourt Hotel
Address: Castlebar Street, Westport, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Westport
#5 Family Hotel in Westport
#5 Luxury Hotel in Westport
#8 Romantic Hotel in Westport
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Castlecourt Hotel 4*
Number of rooms: 154
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Also Known As:
Castlecourt Hotel Westport

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