I visited this hotel in mid January on a half-price groupon deal. This is why I given it a good value score. I wouldn't go back and pay the full price. The hotel opened in 1998 if I remember the dates correctly on all the photographs of Celtic Tiger politicians turning sods along the corridor. And I doubt anything has been done to it since. As my partner says, it has seen better days. Some of the rooms have been renovated and they look great on the website, but these are 'premium' and you pay extra for these.
First the good things about the room: It was spacious, with plenty of hangers and storage space. Otherwise it was jaded. The mattress was past its best (although not really saggy); the bathroom was clean but the taps were really stiff and really hard to turn off and on. Around the edge of the bath, someone had done a bad job with sealant which had gone a stained colour and there were a few cobwebs lurking around the window (I didn't mind that - i like spiders, but some people might hate it). The TV was a boxy old model which buzzed and picture was just ok, although there were loads of channels.
Great to see that they have an environmental management plan - this is a big plus for me. All the waste collected from the rooms is segregated and recycled and it seemed most lights were energy-saving. (There was also the usual towel message )
Service: The staff were friendly and quite helpful but didn't kill themselves either. They seemed a bit stressed and under pressure. The friendliest were the accommodation staff who always had big cheery smiles and hellos. Worst was reception staff's knowledge of the local area. On the website the hotel advertised that it was the closest to the Green Way walking route. But the receptionist when I asked her, firstly wasn't sure where it was and then gave us wrong directions to it. We ended up wandering around lost. Also we asked if there was an off-road way to walk to Westport Quay to avoid the traffic roaring past on the main road and we were told no, there wasn't. When I checked on my ipad there was indeed a 3km walking and cycling trail which the staff didn't know about. I told them when we got back but they didn't seem that interested. There should be maps of this sitting on the reception desk - It's a lovely easy walk and going down to the Harbour is one of the first things a lot of tourists would want to do.
The food has got bad reviews on here and the breakfast was grand, average again. However, we had absolutely delicious homemade tomato soup and brown bread in the bar one day and fantastic gluten free mandarin and almond cake the next day with super coffee.
Overall, I would say, if you are on a budget only stay here if you get a room for €60 / night. If you are not on a tight budget, treat yourself and upgrade to a premium room. Definitely have soup and yummmy brown bread in the bar, but there are great restaurants in Westport, so I would eat out otherwise.
- Official Description (provided by the hotel):
- Hotel Westport is secluded in 7 acres of beautiful woodland in the heart of Westport, Co. Mayo. They are renowned for their theme breaks, Golden Years, Golf, Walking, Murder Mystery, Bridge, Indoor Bowling, Theatre Breaks and Family Holidays.The Hotel has 129 bedrooms including 6 Suites and 48 newly extended and refurbished Premier Rooms, offering guests a more luxury and stylish sophistication. Other facilities include their Award Winning Ocean Spirit Spa & Leisure, Hair Salon, Maple Bar and Islands Restaurant. ... more less
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