The service in this restaurant is fantastic. On a recent trip to Westport, we ate in the Merlot restaurant on two occasions. The staff were just great both days. Lots of iced water and fresh bread rolls were available when we arrived, not too much of a delay between courses.
The only small criticism is that the menu is quite restricted. There are approx 5 starters, mains and desserts, the standard menu has a high additional charge for steak (3.50e for sirloin and 8euro or 10euro for fillet). Steak was not included in the 5 mains (2 meat, 2 fish, 1 veg) on offer either day we ate there. For a 10oz steak, there is an additional charge of 10euro which is really steep.
I appreciate that the hotel bar menu is a lot more extensive and has many lower price options but the Merlot restaurant does run the risk of making your meal very expensive if you like steak and you want to have wine, which I believe is not served by the glass
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