Dirty rooms, peeling wallpaper, shower not a shower - just a dripping tap, forced to pay full amount ahead of stay, faulty room cards, grotty overpriced fawlty towers type guesthouse....
....these inconveniences would all have been forgivable if the staff would have been in any way pleasant. My stay in Kilkenny for the Cat Laughs festival was tainted by the RUDEST most obnoxious staff I have ever encountered. The main receptionist, a young girl called Jessica, went out of her way to treat myself and my friends like we were her worst enemies, the last people she would ever want to see. She was rude, impatient, immature and not suited to the service industry - like being a guest in fawlty towers without the laughs and charm of basil. With unemplyment at 10% in this country, surely a better candidate could be found, someone with basic manners.
The fact that you are forced to pay the full amount up front means that this guesthouse is getting away with murder since going elsewhere isnt an option. All in all the worst guesthouse experience I could ever imagine. A real life hell hole.
- Official Description (provided by the hotel):
- Troysgate House was built in the mid sixteen century. Originally the home of the Town Sergeant it also housed the city jail. In the mid 1800's part of the premises was licensed for the sale of alcohol and a lodging house, making it one of Kilkenny's oldest inns in the truly traditional sense of the word. In recent times the premises has Ben renovated and modernised providing 23 ensuite bedrooms, while taking great care not to deprive the building of its unique and historic features. ... more less
- Reservation Options:
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- Also Known As:
- Troysgate Hotel Kilkenny