Upon arrival greeted by lovely Sandra & asked if wanted bags brought up to room yes please.
I asked bottle of bubbly fpr room which was given was 5 ladies & only 4 glasses there.
Meal was in The Grill food was brilliant,staff not ao much was buay but we were in corner & stafg seem to have forgot about us & trying to get there attention for some water took ages really not acceptable.
Ordered bottle of wine waiting agaes. Service to me was not up to standard seriously lacking good waiting staff & good manners. Not once aaked was meal ok for ye & had ask for bill anorher confusion as meal was part of package never came back for bill so we had to bring up to them (not big deal but of u drop it should came back for it )
Was speaking to Manager(no name badge)upon departure next time you call back give bottle of wine i have cancelled all 3 other bookings with ye so no thanks.
Its the little things in life & seems Lyrath did not delivery for me not much effort made.
Unhappy customer whom has stayed with this hotel.
- Free Wifi
- Free parking