Delighted to say that I'm just back from the Kilford Arms and would definitely return. Read all the reviews before going and was dreading it due to what I've read. Just goes to show you shouldn't believe everything you read. The room was a good size,really comfy bed,spotless bathroom,carpet hoovered every day and sheets and towels changed daily.Tea/coffee facilities in the room, a hair dryer ,iron and ironing board. Loads of leaflets in our room upon arrival to help us find our way around.The staff were extremely helpful and welcoming.The hotel is minutes away from everything in the city.Really enjoyed my stay and would recommend this hotel to anyone.