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“Excellent all round hotel”

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Kilkenny River Court Hotel
Ranked #9 of 18 Hotels in Kilkenny
Certificate of Excellence
Ireland
Level Contributor
113 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent all round hotel”
Reviewed November 23, 2012 via mobile

My wife and stayed in the Kilkenny River Court Hotel for 5 nights along with a group of over 50 other people.
It was a wonderful experience - the professionalism of all the staff in every department was outstanding.
Reception/restaurant/bar/house keeping could not do enough to my our stay a real pleasure. It was obvious that the outstanding leadership and example show my the management team and in particular Martin Gallagher the Manager filtered down to all of the staff.
The hotel has a wonderful location on the River's edge and 2 minutes walk from the city centre.
We can't wait to get back to this hotel

Stayed November 2012, traveled with friends
Helpful?
1 Thank CharlesX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, December 15, 2012
Dear Charlesx,

Thank you for your review. I am delighted that yourself and the group that you were with enjoyed the stay at the River Court Hotel. All the team are always so proud of the high level of service that we provide to all of our guests. I have passed your comments onto Martin and all of the team.

It was a pleasure having your group stay with us, we have many large groups stay with us as they find the location of the Hotel is perfect for visiting many of the attractions around the wonderful city of Kilkenny.

All of the team look forward to welcoming you back to the River Court Hotel in the future and once again a sincere thanks for all of your warm comments.

Warmest regards

Declan Moriarty
General Manager
Kilkenny River Court Hotel
gm@rivercourthotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
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English first
Maynooth, Ireland
1 review
Reviewed November 22, 2012

We are just back from a one night stay at the River Court Hotel and what a night that was! From the moment we arrived at the hotel until the moment we left we were treated like royalty. Our welcome at reception was very warm and genuine. We ate in the Riverside Restaurant that evening and we felt like VIPs from the moment we arrived. The ambience, food, wine, service and view of the castle were excellent. Following dinner we had a few drinks and then off to sleep in the very comfortable bed. The decor in the room was very nice and we awoke the next morning to a view of the river and the castle. We rounded of our stay with a hearty breakfast in the Riverside Restaurant. Breakfast was a large buffet with everything you can imagine on it. All in all we had a wonderful stay and we plan to stay again as soon as we can! Well done to the management and staff for a great job!

Room Tip: Ask for a view of the river and castle - just beautiful to wake up to.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyKD2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, December 1, 2012
Dear LadyKD2011

Thank you for your review of your recent stay and your very valued custom. I am delighted that you enjoyed all aspects of your stay. We at the River Court believe that the guest experience starts as soon as a guests walks in the front door, and we strive to provide a high level of servive in all areas of the Hotel.

I am delighted that you enjoyed the food, service and ambience of our award winning Riverside Restaurant. The location alone sets our restautrant apart of many others. All of our guests comment on the superb quality of food cooked by our excutive chef. The team are very proud of the reputation of the Hotel.

Once again thank you for your very warm and positive comments, I know all the staff will be delighted to read your review. We look forward to welcoming you back to the River Court Hotel in the near future.

Warmest regards

Declan Moriarty
General Manager,
Kilkenny River Court Hotel
gm@rivercourthotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 20, 2012

We spent four nights in this well appointed and spacious hotel which overlooks the river and the castle. We were made very welcome on our delayed arrival, and although the kitchens had officially closed they rustled up a supper for us which was a nice touch.

The rooms are clean and spacious and well cared for. The public areas are well decorated and smart. There is extensive car parking which is available for a small charge.

Breakfast was a little chaotic especially when the hotel was full over the bank holiday weekend, and we had to wait to be seated. Only the average quality and service of the breakfast prevented this being a five star rating.

Room Tip: River view rooms are superior.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fussy_People
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, December 15, 2012
Dear Fussy-People,

Thank you for review of your recent visit to the River Court Hotel. I am delighted that even though our kitchens were closed that we were still able to provide you with a late dinner after your long journey, I recall meeting you personally when you checked in. This is just one example of how we “going the extra mile “is so important in this industry.

It is so important that not only do our guests recieve a warm welcome but that the whole experience from welcome to goodbye is of a high standard.

I am delighted that you enjoyed all of the aspects of your stay. I apologise for the experience you had at breakfast, I have spoken to the restaurant team and I assure you that the delay and service of breakfast on that busy bank holiday morning was an isolated incident. This is not the standard that one can expect.

Once again thank you for your very positive feedback, I do hope that you all had a safe trip home and enjoyed your holiday in Ireland.


I look forward to meeting with you personally on your next visit to Kilkenny and the River Court.

Warmest regards from all the team


Declan Moriarty
General Manager
Kilkenny River Court Hotel
gm@rivercourthotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wATERFORD CITY
Level Contributor
123 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed November 19, 2012

Just had time for quick stop in this hotel for a meal on 16th November and must say was really delighted with this establishment . The place was spotless and well maintained . Had a meal in the river court bar /restaurant. Service was quick.Staff were friendly and the food was top class and was reasonable . Well done everyone .

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Berlitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, November 20, 2012
Dear Berlitz,

Thank you for your review and very positive comments. I am delighted that you enjoyed your brief visit to the River Court Hotel. We very much pride yourselves on the very high quality of food that can be experienced from all of your in house menus. Our executive head chef Ger Dunne has a great reputation both locally and nationally.

Quality and value is now paramount for all guests, and we are delighted that you had the opportunity to experience both recently.

All the team look forward to welcoming you back to the River Court, and hopefully on the next occasion for a longer visit.

Warmest regards

Declan Moriarty
General Manager,
Kilkenny River Court Hotel
gm@rivercourthotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newry Northern Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 18, 2012

I am just home from a two night stay in the Rivercourt. Our room had a view of the Castle and the ducks on the river. Everything was excellent,great food in the restuarant and the bar. Staff are very helpfull and friendly.good selection of wine,and the bar had Pims,perfect . Breakfast was excellent,good choices,and we were very well looked after by Judy. Cant wait to go back.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Majella78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, November 20, 2012
Dear Majella 78

Thank you for posting your review and your very valued custom. Myself and the team at the Hotel are delighted that you enjoyed your recent visit to Kilkenny. As you stated the Hotel is in such a perfect location right in the centre of the bustling city of Kilkenny.

I am delighted that you enjoyed all aspects of your stay and that you experienced the professional yet very friendly service to the high standard of food. I will pass your comments on to Judy and all the staff, who are always delighted and inspired at hearing such positive feedback.

Once again thank you sincerely for your custom and all the team look forward to welcoming you back to the River Court. I will personally ensure there is another bottle of PIMS ready with your name on it.

Warmest regards

Declan Moriarty
General Manager,
Kilkenny River Court Hotel
gm@rivercourthotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killarney, Ireland
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 18, 2012 via mobile

Met with a group of girls for a night away! Rooms are spacious and nicely decorated. Hotel has a great location! Had a massage which is highly recommended! Dinner was just superb and the cocktail as part of the package was a great treat too! Will definitely be back again!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dublinwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, November 30, 2012
Dear Yobell,

Thank you for your valued custom and very positive review on tripadvisor.I am delighted that all of you party enjoyed all that the River Court Hotel has to offer. The package that your group was on is one of the most popular we have for " a girls night away".

I am pleased that you enjoyed your spa treatment and dinner in our award winning restaurant. All of the team work so hard to provide a friendly but efficent and professional service. We all take great pride in knowing that every customer leaving the Hotel has had an enjoyable and comfortable stay at the River Court.

We all look forward to welcoming you back to the Hotel.

Warmest regards

Declan Moriarty
General Manager,
Kilkenny River Court Hotel
gm@rivercourthotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 16, 2012

Well on the Oct bank holiday w/e. i decided to book a few of my Friends in for The Titantic Dinner which was part of the Kilkenny food festival.
The Kilkenny Rivercourt hotel was the venue. The Eveing was Above The Oceans and we didnt hit an ICEBERG.
We were greeted at the door by a Capt Smith (in Full Uniform).
HE said Welcome Aboard this ship is Unsinkable !!!. he stated that we would not get A Sinking Feeling tonight.He was right.
This was to be An eveing to rembemer.
Capt Smith was just Brillant with his Facts interwined with A sheer sense of Humour.
This is one Captain that im glad didnt go down with the Ship.
He had us in stitches of Laughter and this continued throughout the night.
The menu was as exactly what had been served on the Fatefull night.
Service was fast and courteus with even the general manager serving.
The food was beyond all expectations so i must compliment the Chef, Geard i think his name was.

at each service we had the captain assuring the Ladies that his Cabin was the safest place to be. My Lady Friends loved it. It was So lifelike and at the Fatefull time The Chefs and the staff
Ran in a panic amidst the guests as if we had hit an Iceberg.
The Captain Shouted No Panic but Man the Boats Abandon ship.

This was truly a Great Evening. and the Capt then told us the Serious Story of that Terrible Tragedy.
My Friends and i Agreed The Capt. to was the Icing on The Cake so to speak. we found out later the Capt Smith never sailed a ship or indeed never even did MC.
Well done Rivercourt Hotel. We Will be back. and Well done Kilkenny.

Room Tip: Pick a room with a View of the Castle.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank tourguideireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, November 20, 2012
Dear Tourguideireland

Thank you sincerely for posting such a wonderful review on Tripadvisor about your recent visit to our award winning restaurant. I am delighted that you enjoyed the Titanic dinner experience. The event was such a great success and was a credit to all of the staff who worked so hard. Yes the captain was not a captain before, but I must agree frank our captain did an excellent job at creating an atmosphere that even had me thinking that we might actually hit an iceberg. The Hotels executive chef did vast amounts of research into the actually menu that was served on the Titanic.

It was vital that not only the food and service was of a high standard but that an atmosphere was created to give all of the guests a real sence of what it was like to dine on such an iconic ship. Even down to the ice cubes in the shape of the Titanic, as the saying goes, sucess is in the details.

Due to the event being such a success we plan to host another Titanic dinner next April. I hope that you can join us again. Once again thank you for your wonderful review, I know all of the team will be delighted to read such positive feedback and comments.

Until we sail again

Warmest regards

Declan Moriarty
General Manager,
Kilkenny River Court Hotel
gm@rivercourthotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kilkenny River Court Hotel

Property: Kilkenny River Court Hotel
Address: The Bridge | John Street, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Kilkenny
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kilkenny River Court Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Award winning Kilkenny River Court Hotel, superbly located on the bank of the River Nore in the heart of the medieval city of Kilkenny. Nestled in a private courtyard, secluded from the bustling and winding city streets, the Hotel is overlooked by Kilkenny's majestic 12th century castle. On arrival you will feel a sense of belonging as our experienced team welcomes you to Kilkenny's finest four star hotel. The Hotel is the ideal setting for corporate events, weddings or special family events. Our prime city centre location also includes ample secure on site parking facilities. Dining outlets at the Hotel include the AA Rosette winning Riverside Restaurant and Terrace Kitchen at the Riverview Bar complete with its own 'al fresco' terrace dining experience. ... more   less 
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