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“Outstanding staff”

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Springhill Court Conference, Leisure & Spa Hotel
Ranked #11 of 19 Hotels in Kilkenny
Dublin, Ireland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Outstanding staff”
Reviewed August 21, 2012

I, along with my family, enjoyed a lovely 3 day break at the Springhill Court in August and I was most impressed with the warmth, friendliness and efficiency of the hotel staff at every level.

It makes a refreshing change to encounter such a wonderful team spirit, which was obvious from the reception desk, the bar and dining room staff, the housekeeping staff and the leisure centre crew and the staff are to be congratulated on promoting the image of the hotel so positively.

Congratulations also to Springhill Court on a wonderful kids club programme which my daughter and my nephews thoroughly enjoyed – Lenny is their new best friend!

Well worth a visit to sample what is best about Irish hospitality!

M Dwyer, Dublin

Stayed August 2012, traveled with family
Helpful?
3 Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
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English first
Dublin, Ireland
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 21, 2012

The hotel location is well outside Kilkenny city but its a fiver in a taxi. The dinner was good but pricey and breakfast was grand. Bar was well stocked and has a great residence bar. However at €65 per person b&b i felt it was too dear with economy the way it is. I also asked for a cup of tea after my dinner and was told that they had no cups, so i suggested they use a coffee glass so i could have my tea.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank supercelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 20, 2012

Just back from a 3 night break in The Springhill court hotel..we got a great deal for 319e for a family of 2&2 to inc B&B for all plus 1 evening meal for the adults. The check-in was quick and very informative regarding the kids club plus the children where greeted with a lolly (always a winner). We where allocated a ground floor room right beside the lifts and the car park. Not the best position for a family as late night revellers kept us a wake on a number of occasions. I have nothing against people out enjoying themselves and believe me if i didnt have our 2 with us I'd been one of the late nighters! I think the hotel should allocate familes into one area so families with small children arent woken during the night. The Room it self was very dated but clean..1 double, 1 single & 1 travel cot. The rooms where cleaned every day. We ate in the hotel twice..once in restaurant which was fine and then in the bar which again was fine.,nothing out of this world but tasty all the same. The leisure centre was great for the kids, even if they had to leave at 1830pm...now onto the kids club which runs in the morning and then in the evening. We#d drop ours in for the evening entertainment around 7ish...starting with games, art & crafts, Cookery and ending with a movie...my 2 loved the camp and I felt they where safe with the leaders..you had to sign them in & out. It was great to sit down and eat your dinner in peace without having to get up every two minutes after a four yr old!!! Over all the hotel was great for a family break with lots to do around kilkenny - the hotel is a little tired and could do with a make over and this is why I gave it only 3 - but all staff where really nice & helpful..even posting me back my daughters blankie that we left in our room!! We will be back!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank classychick44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 19, 2012

stayed here while in town for a wedding, the room was in very bad need of updating the shower in the bathroom had no pressure, the only way i could describe the rooms is that it felt that we where staying in an old hospital, on the good side the breakfast was good and the staff where very friendly!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kilkenny hotels

Lancashire
Level 6 Contributor
468 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
Reviewed August 17, 2012

We stayed at the Springhill Court for four nights as part of a tour group. We had a ground floor room at the front of the hotel. Although some of the furniture was a bit "tired" the room was fine with a double and a single bed, a fair selection of TV channels including some UK channels.
The staff at reception, in the restaurant and in the bar were all friendly and helpful.
The food in the restaurant was good in terms of both quality and quantity.
The location of the hotel is about 2km from the historic city centre near the ring road on on the Waterford N10 road. It took us about 30 minutes to walk back to the hotel from the city centre. We did not find traffic noise to be any problem at night.
The bar had entertainers all the nights we were there and the hotel management put on special events such as a quiz for our tour group.
I would be happy to return there in the future.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LightAleCavalier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 14, 2012

i booked this hotel as part of a hen party weekend and everything was perfect from ALL STAFF (reservation,check in,room service,pool,spa,bar,restaurant and breakfast staff) being amazing, kind friendly and extremly helpfull. whith kilkenny centre only 2mins away in a taxi with great night life. i would highly recomend this hotel for any kind of weekend wether it be a girly,couple or family weekend this hotel has everything you need.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank racheal543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WEXFORD, IRELAND
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2012

Myself and my boyfriend stayed here recently in room 211 (i think) and we had a nice 2 night break.We were greeted by a friendly girl in her 20's who gave us a smooth & polite check-in. We made good use of the leisure facilities and spa! The staff were also great in the spa, Jean or Joan ~(can't remember) and the therapist also. I got my hair done also and didn't think the girl that did it was overly friendly in the salon (Tipperary girl), it was very obvious I was delaying her from closing up & wasn't really happy with my hair afterwards so ended up putting it up myself. The bar staff were excellent (Michael Furlong) and very attentive food service was speedy and efficient and food was nice. Also another bar man think her was a young manager in his thirties that may be involved in weddings or events. We went to town the second night for a drink and taxi was ordered by the receptionist and took a few minutes to arrive which was great. Restaurant staff weren't very attentive at all for tea/coffee etc had to chase them at breakfast. Over all we really enjoyed our 2 night break and would just like to say a special thanks to the staff mentioned above, which i believe is not done enough in hotels throughout ireland. Thank you! Hopefully will see you all soon again.

  • Stayed July 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank frenchbutirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Springhill Court Conference, Leisure & Spa Hotel

Property: Springhill Court Conference, Leisure & Spa Hotel
Address: Waterford Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Kilkenny
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Court Conference, Leisure & Spa Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
At the 3 star Newly Refurbished Springhill Court Hotel Kilkenny your break begins from the moment you leave home. Set out on your journey stress free knowing that we are easily accessible, have ample free car parking on site and complimentary wifi. The Springhill Court Hotel in Kilkenny is one of the best known hotels and if it is Kilkenny hotels you are looking for then look no further! Once you have arrived in Kilkenny City you can begin to enjoy our superb hotel facilities which include Lavender Spa, Kupp Coffee Dock, Leisure Club, Image Hair Salon, Oscars Restaurant, popular Paddock Bar, new Children's Playground and Lenny Lion's Kids Club which operates during all school holidays. Friendly, efficient staff are at your disposal for the duration of your stay. We pride ourselves on our standards of service and customer care, many guests return time and again to soak up the genuine, friendly atmosphere that prevails at the Springhill Court Hotel Kilkenny. ... more   less 
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Also Known As:
Springhill Court Conference, Leisure Hotel Kilkenny
Springhill Court Conference, Leisure And Spa Hotel
Springhill Court Kilkenny
Hotel Springhill Court

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