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“wonderful hotel” 5 of 5 bubbles
Review of Newpark Hotel

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Newpark Hotel
Ranked #4 of 18 Hotels in Kilkenny
Certificate of Excellence
Dublin
1 review
“wonderful hotel”
5 of 5 bubbles Reviewed September 30, 2009

I'm just back from a two night stay in the Newpark Hotel From start to finsh I could not fault this hotel. The staff were just so welcoming and helpful, we were really taken care off. The room we stayed in was amazing, it was one of the suites, and it was really spacious and clean and just perfect. The hotel has been refurnished since our last stay and looks really well, and has every amenity you could want on a weekend away, the food is excellent and it has a great bar for chilling out in. There is Hotel parking and the hotel is a walk away from the city centre. Kilkenny city is a great place for socializing we will definitely be back. We both enjoyed every aspect of our stay with the Newpark hotel.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank auds123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,777 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (299)
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Dublin
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed September 28, 2009

Having stayed in a few hotels in Kilkenny city I have to agree with the last post of this hotel, it is certainly not a family oriented hotel. We were placed at the very back of the hotel in rooms that I can only describe as dreadful and certainly do not warrant a 4 star rating - luxurious they are not as advertised on their website. The hotel had a wedding on both the Friday and Saturday of our stay and we were woken at 5am to screaming and shouting outside our room for over 20 mins, when we mentioned this at reception they just did not want to know. I would not recommend this hotel to anyone with families.

  • Stayed September 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Dellie19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 27, 2009

Fortunately we were in Ireland during a warm spell, but when we arrived at Newpark the windows had been open all day and our room was full of mosquitos. It appeared to be an older facility that had been renovated but we could never get an empty elevator near our room (i. e. needed more elevators). I enjoyed the pianst in the parlor during the evening hours and breakfast was pretty good.

  • Stayed September 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank GlibGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed September 27, 2009

We booked 4 rooms in the hotel for the weekend, three of the rooms with children staying. One of the rooms we got had a big water stain on the ceiling and the some of the lights didn't work leaving the room very dark. This was meant to be 4 Star standard ??All of the rooms were dated and dark. The hotel advertise that it has been refurbished, but bedrooms certainly have missed out. The lobby and bar might have been redecorated but rooms are very disappointing.
The hotel is supposed to be a child friendly hotel, yet the advertised kiddies club wasn't open. We were then asked to remove the children from the bar on the Friday night at 9pm, just as we had finished eating, which we had no problem doing. However on the following night there were children in the bar at 10pm. When we questioned the staff on the policy of 'children in the bar', we were told they didn't have one?
We had booked the package as Bed, breakfast and evening meal with the Supervalue Club Breaks, which include children go free. However we were charged extra the childrens meals and €6.50 for a six year old breakfast which was a bowl of cereal. When I asked the reception about this when checking out she advised it was the hotels policy to charge this for the childres meals.
After all this I would nver return to the hotel again.

  • Stayed September 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MDJ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
177 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed September 17, 2009

We stayed in the Newpark last weekend for a Wedding. We stayed the Friday and Saturday night there. Please be warned that if you book a Classic Room, you do not get the room that is shown on the Website. You get the older part of the Hotel that has not been refurbished. The room is very dated and old looking. The hairdryer is like a hoover on the wall in the bathroom. The room was cold as somebody else mentioned. It was also very noisy on the Corridors at night and in the morning but that is down to the Guests staying there not having the manners to respect other guests.

The breakfast was ok both mornings. You don't have a choice of something different rather than a Full Irish, unlike other Four Star Hotels.
We had the meal at the Wedding on the Friday night and I couldn't fault it. We also ate in the Restaurant on the Saturday and that was equally as good.

The Hotel should put up both types of Room on their Website so that at least people will know beforehand what Room they are hand and not get a shock when they go up to their room.

I would go back again but would pay the extra money for the "Superior Room".

  • Stayed September 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CarrigGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 8, 2009

We booked this so-called 4 star hotel, for a 3 day break, but when we were shown to our room, we decided not to stay. The room was dark, musty, and nothing short of a disgrace. We enquired about the better rooms as we had seen them on their website and on our way through to our dungeon of a room. We were then told that the other rooms were available for an extra 30 euro per room per night!! We had booked 2 rooms so this would have added an extra 180 to the cost of our stay. The staff were unhelpful to the point of being rude, and obviously could not have cared less whether we stayed or not. We then booked into the Springhill Court and even though this was only a 3 star Hotel it was much more pleasant than the Newpark.

  • Stayed August 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank SG8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed September 7, 2009

We stayed in the Newpark,my fiance and I for a relaxing weekend break...The hotel itself,reception,restaurant etc is lovely and the staff couldn't have been nicer but the room was a huge dissapointment,it was clean but looked tatty and dated...not the rooms pictured on the brochure and not i expected for 4 star ,and contrary to the other reviews i found the room to be cold,not freezeing but it could have been warmer,the food in the restaurant was delicious and again the waiters and waitresses were very nice,the noise in the corridors at night was also a problem,could hear people talking and doors slamming till 6.30 in the morning.Its a lovely hotel and i would stay there again but i would be sure to ask for one of the newer rooms as i felt it wasn't up to scratch.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank artic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Newpark Hotel

Property: Newpark Hotel
Address: Castlecomer Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kilkenny
#2 Family Hotel in Kilkenny
#2 Spa Hotel in Kilkenny
#4 Luxury Hotel in Kilkenny
#5 Romantic Hotel in Kilkenny
Price Range (Based on Average Rates): $
Hotel Class:4 star — Newpark Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
Set amind 20 acres of parkland yet only a short stroll from the the historic city with its rambling streets and beautiful castle. State of the art conference and event facilities with wonderful gardens and natural day light. Scrumptious dining in Gullivers restaurant and delicious bar food in the popular Scotts Bar. Step inside our Escape Health club and spa which is sanctuary of pure indulgence, where time is left at the door of the Aveda health club and spa. ... more   less 
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Also Known As:
Newpark Hotel Kilkenny

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