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“best hotel by far i have stayed in”
Review of Newpark Hotel

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Newpark Hotel
Ranked #3 of 18 Hotels in Kilkenny
Certificate of Excellence
Portarlington, Laois, Ireland
1 review
“best hotel by far i have stayed in”
Reviewed November 12, 2013

I would strongly recommend anyone to stay in this hotel the food was outstanding staff were very friendly and were prompt with service,
the event we were at was well prepared by their staff,
and most importantly the sleep was amazing comfort at the highest standard.
definitely will look forward to my next stay there!
Reg.
Dave

Room Tip: room 422 lol has the hot tub :-) but 320 has an amazing mattress comfort at the highest standard and...
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STSheds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear STSheds ,

I would like to thank you very much for choosing to stay with us recently and indeed for writing a fantastic review.

Thank you very much for your praise of our hotel and I have shared your kind comments on to the team here in the hotel.


Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,864 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
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English first
dublin
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 12, 2013

This hotel makes a lot of effort when it comes to Kids (We have a 1 year old and a 3 year old) The Pool is great, petting farm, play ground. The family kitchen was a real plus with mircowave for heating bottles, fridge and a very nice coffee machine! Close enough to walk to the center with buggies. Really enjoyed our stay here.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HungryCrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear HungryCrow ,

Thank you personally for choosing Newpark Hotel and also for your recent review.

Its lovely to hear that you & your family enjoyed all the facilities The Newpark has to offer.
I will be sharing your experience with all the team at Newpark Hotel.

We would be delighted to welcome you back in the not so distant future.

Thank You.


Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batavia, IL
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 10, 2013

My only issue with this place was the water pressure. This hotel is beautiful and the staff is wonderful. I would definitely stay here again. Actually, this was the nicest hotel we stayed in. I wish I had more time here to enjoy the spa and pool.

  • Stayed November 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bmcclain04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear bmcclain04 ,

I would like to thank you for taking the time to write your review, and for choosing to stay with us recently in Newpark Hotel.

I am delighted to know that you enjoyed your stay.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cork
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 4, 2013

We would visit Kilkenny a few times a year and our hotel of choice is always the Newpark. I find this hotel is extremely child-friendly which is very important when travelling with a 6 year old. We were here at Easter when the children made their own easter eggs and again at Halloween when the hotel was very magical with pumpkins and decorations. They also have a little farm that the children love and, of course, the swimming pool! The kids club in the evening runs from 7p.m. to 10p.m. and allows the parents to enjoy an evening meal in peace!!! We stayed in a superior room which was absolutely perfect. We booked the Spa Break Special which was great value. The staff were very pleasant and helpful as always. Can't wait to do a few days at Christmas!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunfun90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear sunfun90,

I would like to thank you for taking the time to review our hotel and share your experience with others.

I am delighted to see that you had such a positive experience with us and that you enjoyed the service and facilities on offer here in Newpark Hotel. It is always great to see such positive feedback.

I look forward to having the opportunity of welcoming you back to Newpark Hotel again in the near future where you are sure of a warm welcome and please feel free to contact me if I can be of any assistance to you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 4, 2013

My sisters took my mother to Newpark Hotel for a weekend recently to celebrate her birthday. From the moment we arrived we were made welcome, given early entry to rooms, everything we asked for was promptly delivered. Rooms were lovely and the hotel itself is well located and very comfortable. the Staff in the hotel make it special as everyone bent over backwards to serve. We had a very enjoyable weekend and would recommend it to others. We ate in Cafe Sol Bistro in Kilkenny city on Saturday night and had a great meal

Room Tip: there was a large wedding on Saturday night so our sleep was disturbed by loud wedding guests on the...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarJulDublin_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear MarJulDublin_Ireland ,

Thank you for posting your review of Newpark Hotel.

We are delighted to see that you enjoyed your recent stay with us and I have passed your kind comments on to the team here in the hotel.

I look forward to welcoming you back to Newpark Hotel in the near future.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 3, 2013 via mobile

Stayed over Halloween break

CHECK IN
Friendly and efficient staff

ROOMS
Superior family room was large modern and very clean

STAFF
All staff friendly with the exception of one young girl who served in the main bar on the Friday evening. Unlike all other staff she was very poor. A smile, greeting and thank you should be part of her training, or else her p45.

RESTAURANT
Fabulous staff, service and dinner

BAR
Majority good staff.
Good range of beers
Only improvement would be offering sandwiches between 12 and 2.30 in addition to the Carvery. We ate away from the hotel on 2 days because Carvery was the only option.

BREAKFAST
All fine. Only issue I found was that the bacon and sausages were cool each morning in the hot plates

FAMILY CLUB
Excellent family club and mini farm and small playground

LEISURE
Great leisure facilities. Kids loved the small kids pool

There were 2 excellent members of staff. One was a gentleman in the restaurant called Stephen, and another was a pleasant lady who organized for TV to be fixed and asked if all was ok with housekeeping after our kids had been ill.

In all a great family hotel. Just check on the girl in the bar area. She was possibly one of the worst members of staff that I have encountered in a hotel in years. Although, I do stress that staff were fantastic

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nirishweeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear nirishweeman,

Thank you for posting your review of Newpark Hotel and choosing to stay with us.

We are delighted to see that you enjoyed your recent stay with us and I have passed your kind comments on to the team here in the hotel.

I hope that we will have the opportunity of welcoming you back to Newpark Hotel in the near future, please contact me directly so I can assist you on your next visit.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 3, 2013

My sister and I stayed at the Newpark during a 10 day vacation to Ireland. It was the first stop on our trip after arrival in Dublin. We were a little disappointed with the hotel's distance from the city center, but quickly forgot about that as we were greeting by the outstanding reception staff. Our room was forever away from the lobby & not as updated as much of the hotel appeared to be, but it was clean and comfortable, perfectly adequate for what we needed. What made the Newpark stand out for me was breakfast on our first morning. I was still struggling with jet lag so my sister went to breakfast without me. I asked her to bring back a cup of tea and a piece of toast, if possible. Instead she returned with a tray, including a pot of tea, toast & a variety of other items that her waitress insisted I would need to feel better. Even after telling her I was simply tired, the waitress seemed most concerned with my well being. The next morning when we both arrived for breakfast the waitress hugged me and said she was pleased to see that I was feeling better...that was the moment I fell in love with Ireland! It's an amazing country, with breathtaking natural beauty, wonderful castles and history, great beer!, but it's the warmth of the people that is beyond explanation. We also had very positive experiences in the restaurant and pub. Our thanks to the Newpark Hotel for starting our vacation out right!

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KPKC07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this review, November 18, 2013
Dear Kandyce ,

Thank you for posting your recent review, its delightful to hear your enjoyed your experience with us.

I'm trilled the breakfast team welcomed you in our renowned hospitable manner.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to meet you personally.

I look forward to hearing from you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Tel: 056 776 0500
Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newpark Hotel

Property: Newpark Hotel
Address: Castlecomer Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kilkenny
#1 Business Hotel in Kilkenny
#2 Family Hotel in Kilkenny
#3 Luxury Hotel in Kilkenny
#5 Romantic Hotel in Kilkenny
Price Range (Based on Average Rates): $
Hotel Class:4 star — Newpark Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
Set amind 20 acres of parkland yet only a short stroll from the the historic city with its rambling streets and beautiful castle. State of the art conference and event facilities with wonderful gardens and natural day light. Scrumptious dining in Gullivers restaurant and delicious bar food in the popular Scotts Bar. Step inside our Escape Health club and spa which is sanctuary of pure indulgence, where time is left at the door of the Aveda health club and spa. ... more   less 
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Also Known As:
Newpark Hotel Kilkenny

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