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“Great Hotel”
Review of Newpark Hotel

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Newpark Hotel
Ranked #3 of 19 Hotels in Kilkenny
Certificate of Excellence
Reviewed January 5, 2013

Spent 3 nights with the family - Staff so relaxed and in control. Very helpful and so friendly. GReat facilities. Family room was nice and comfortable and bathroom very swish. Pool good, out door pool very nice indeed. Food v-good and kids club was a real winner. First time my boys went to one - must say the staff made it very welcoming and easy for them both, Nice one. Really enjoyed the three hours break away from them ! Great Value for such a fancy hotel. We will definitely be back there during the summer

Room Tip: Families - go for the room with the sofa. Well worth the extra few euro. When the kids land in on to...
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  • Stayed: January 2013, traveled with family
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Thank dermot s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Dermots,

Thank you for wonderful feedback and for choosing The Newpark Hotel for your family break this winter.

I’m delighted that you and your entire family had such an enjoyable stay with us. I have shared your kind comments with the team here at the hotel as I know they are extremely proud to have made your time with us so memorable.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you and hopefully wlecoming you back in summer 2013.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,475 - 1,481 of 1,962 reviews

Reviewed January 5, 2013

Stayed here for 1 night. Very clean and spacious hotel room. Great breakfast. Ample parking. Wifi was a little slow, but apart from that everything was great. Lovely reception area with a wood fire. Shopping centre 1 minute drive just down the road which was very handy.

  • Stayed: January 2013, traveled as a couple
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Thank peteandshez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Peteandshez,

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel.

I’m delighted that your experience and stay with us was an enjoyable one and please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

Stayed here for a 2 night break over New Year.

Our family superior room was lovely, roomy enough for the 4 of us and the bathroom was lovely, beds were comfy and the room had everything you would need for a short break.

The kids club was great, my children were obsessed with it and begged to go there from when they woke up until when they went to bed!

The pool area and sauna, steam room etc was good, unfortunately a few bits were out of order (plunge pool not working and sauna was only slightly hot) but in general it was very nice.

The staff without exception were excellent, friendly, helpful but not in your face, and lovely with the children.

The food was hit and miss, I had the worst chicken wings I've ever eaten in my life, am not sure how they managed to be overcooked and slimy at the same time! I didn't get a chance to complain about them as they were whisked away while I was distracted by the children - I had only taken 2 bites so was surprised that nobody asked me if there was a problem.

Breakfast was fine, buffet style, mix of hot and cold, the baked goods were very nice and the quality of the hot food was good.

Lunch we had in the bar, it was average hotel bar food I would say. We are not carvery fans but they were doing a big trade with the meat and 2 veg eaters. The kids were happy with the usual pasta, chips and chicken/ sausages etc, so we were happy!

New Years Eve dinner we had in the restaurant, it was average. Again main courses were very much "hotel food", roast beef, chicken, veal, 2 veg, mash, that kind of thing. Kids menu was the same as the bar kids menu, again chips, sausages, spag bol and the like. It was ok, a couple of horrible things (carrot puree not cooked, yorkshire pudding was like a bullet), but the meat was good quality and nicely cooked, and the service was with a smile! It was supposed to be a gala dinner but to me it was just average to poor food. In fairness to the kitchen, they had a huge wedding on the same night and the hotel was jammed so they had a lot on their plate.

I noticed that the cost of alcohol was quite high, coming from Dublin I was still surprised at the price of drink in the hotel bar! For example, a pint bottle of Bulmers was €5.75, its €5 in my local pub in Dublin. That's 15% in the difference!

Overall I'd definitely stay again as it worked out great as a family destination, but I'd probably eat out in some of the excellent restaurants that Kilkenny has next time.

Room Tip: Ask for a room in the newer block. The old building looked pretty grotty.
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  • Stayed: December 2012, traveled with family
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Thank DublinGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Dublingirl,

Thank you for feedback and for choosing to stay at The Newpark Hotel. Im delighted that overall you had an enjoyable stay with us here at The Newpark.

May I take this opportunity to thank you for your constructive comments as its through such feedback we may continue to improve our guest experience here at the hotel.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

As the the title might suggest, we were lucky to stay here for 3 nights over the NYE weekend. The hotel staff that greeted us from day 1 and checked us out on the last day should be commended. The facilities available at the hotel made it such a relaxing weekend and we will be returning.

  • Stayed: December 2012, traveled as a couple
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Thank DundalkStevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Dundalkstevo,

Thank you for taking the time to share your Newpark hotel experience.

I’m delighted that your experience and stay with us was an enjoyable one and I have shared your wonderful feedback with the entire team here at the hotel.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

Just returned from 2 nights stay for new year , had family superior room which was ideal was 2 adults and 2 children with super bathroom . Had food in the main bistro bar which was lovely and very enjoyable same with breakfast. Would recommend this hotel for familes and would like to return in the future. Many thanks .

Room Tip: upgrade is well worth the extra money
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  • Stayed: December 2012, traveled with family
    • Value
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Thank jennifer d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Jenniferd,

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel to celebrate your New Year.

I’m delighted that your experience and stay with us was an enjoyable one and that you had an opportunity to enjoy all of the wonderful facilities available to guests here at The Newpark.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

Attended a wedding here on the 27th Dec.Absolutely fantastic.From the moment we checked in to when we checked out.Service,staff were brilliant.curtious,friendly,efficient and so helpful.I cannot praise this hotel enough,and will be singing there praises for a long time to come.Thanks to the Newpark Hotel and the staff for a wonderful experience and hope to see you all in the new year.

Room Tip: Just Book in......!!!!!!!!
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  • Stayed: December 2012, traveled with family
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Thank Liam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear Crowbar_a

Thank you for wonderful feedback. I’m delighted that your experience and stay with us was an enjoyable one and that you and your entire family enjoyed the wedding celebrations.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

just back from break at Newpark. LovelyHotel. Superb Friendly staff. lovely surroundings.
Pool area lovely and clean. Was moved with no problem after first night , noisy people next door
Dealt with , no problem. Found that laptop screen had been damaged during the move from one room to tghe other , but duty manager , Ger , again took on board the problem and has agreed to re imburse damage. again dealt with , no problem , very professional.The main manager guy was passing by one of the days , and insisted on buying us a complimentary beverage...very friendly and extremely professional..lovely xmas dinner too , in beautiful surroundings.highly recommend.

Room Tip: 2nd floor = fine
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  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Newpark Hotel, responded to this reviewResponded January 11, 2013

Dear JackB,

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel this Christmas.

I’m delighted that your experience and stay with us was an enjoyable one and that we reacted accordingly to your requests during your stay.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

Best wishes for 2013 and I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Newpark Hotel

Address: Castlecomer Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Kilkenny
#1 Business Hotel in Kilkenny
#2 Family Hotel in Kilkenny
#3 Luxury Hotel in Kilkenny
#5 Romantic Hotel in Kilkenny
Price Range: $84 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newpark Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
Set amid 20 acres of parkland yet only a short stroll from the the historic city with its rambling streets and beautiful castle. State of the art conference and event facilities with wonderful gardens and natural day light. Scrumptious dining in Gullivers restaurant and delicious bar food in the popular Scotts Bar. Step inside our Escape Health club and spa which is sanctuary of pure indulgence, where time is left at the door of the Aveda health club and spa. ... more   less 
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Also Known As:
Newpark Hotel Kilkenny

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