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“Excellent & comfortable”
Review of Hotel Kilkenny

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Hotel Kilkenny
Ranked #5 of 19 Hotels in Kilkenny
Certificate of Excellence
Cork, Ireland
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent & comfortable”
Reviewed March 3, 2013

Lovely spacious deluxe bedrooms. Bar staff very efficient and polite specially Michael. Rooms are very well equipped. Quiet and comfortable. Modern Hotel. Kilkenny city centre is about 5-7 minutes walk. Bar menu in the bar was rather limited but service more than made up for it!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laughingjoker100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, March 7, 2013
Dear Guest,
Many thanks for your great review, we are delighted you enjoyed your time with us and we look forward to welcoming you back again in the very near future.

Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,948 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
cork
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2013

the hotel was very nice, our room was basic enough, bathroom very dissapointing, for a 4 star hotel you really would expect more, very noisy, we could hear people talking in the hallway and the people in the next room, plus to make things a little worse the people above us using the bathroom! the breakfast was super, the staff very efficient and friendly, i would love to visit killkenny again because its a fantastic city, unfortunatley i would not recommend this hotel if you want a relaxing weekend, lf your going for hen or stag or with kids this is the hotel for you

Room Tip: get a deluxe room, it will cost a bit more but will be worth it, the standard rooms are very basic a...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, March 7, 2013
Dear Guest,
Thank you for taking the time to post a review of our Hotel on TripAdvisor, my apologies for the noise, please be assured this is not the norm for us and we work very hard to limit the disturbance from guests going to their bedrooms at night.
Thank you again and hopefully we shall welcome you back to us again in the near future.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 4 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 26, 2013

First impressions were very good,Reception staff were very helpful and friendly,Duty manager was also attentive and friendly,Room was spotless as was the rest of the hotel,The location of the Hotel is about a 10 Minute Walk from the center of Town or 5 to 6 Euro in a Taxi which can be ordered from the bar or reception,Kilkenny is Buzzing,No shortage of Pub's and Eating House's is a small radius,Would recommend for a long Weekend

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Your review is very kind ! thank you for the great comments, Kilkenny is very busy and I totally agree is the perfect location for a few days away. Thank you again and hopefully we shall see you again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2013

stayed there just after new year, hotel was busy but very professional and courteous, spotlessly clean, beautiful room and lovely atmosphere, great value for money , would reccomend this hotel to anyone heading to kilkenny

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TipperaryDeedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Many thanks for your great comments, I am delighted you enjoyed your stay with us and I look forward to seeing you again soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta
Level 6 Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed February 25, 2013

The hotel is great, but the location could be better. It was outside the city center and though the walk to the castle and the rest of the sites wasn't bad (probably 15 to 20 minutes) it was still less than ideal. That said, all else about the hotel was terrific and I would definitely recommend it to other budget conscious travelers heading to Kilkenny.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USCTrojansFan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Thank you for taking the time to review us on TripAdvisor, overall I think you enjoyed your stay with us and I do hope you will return very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
444 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed February 24, 2013

I stayed here back in September and had a very enjoyable stay.

Our room was not ready on our arrival (despite it being after 4pm) so we decided to have a drink in the bar. The bar was busy enough but not so busy that we could not enjoy our drinks.

When we did get to our room it was worth the wait and was very luxurious and comfortable. The room was also very spacious which was great as we werent on top of one another when trying to get ready to head out.

We headed into Kilkenny City Centre that evening for a few drinks and it is a very lively and cracking spot.

The only downside is that the hotel is located outside of the city and as such a taxi is required to/from a night out.

Despite this, we enjoyed the experience here and would return again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kavo85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Apologies that your room wasn't ready on arrival ... we try our very best to ensure that all rooms are available at 4pm at the latest so please be assured this was a once off. I would be delighted to welcome you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 18, 2013

Hotel was nice and clean. It looks pretty from the outside. Room was big and also clean. We had dinner in the restaurant which was just alright. The breakfast was much nicer and super tasty.
Staff were really nice and friendly as well.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meabhgilmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, February 27, 2013
Dear Guest,
Many thanks for your kind comments, I will ensure that all the Team see a copy of your review. Hopefully we shall have the pleasure of welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Kilkenny

Property: Hotel Kilkenny
Address: College Road, Kilkenny, Ireland
Location: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Kilkenny
#6 Business Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
#7 Family Hotel in Kilkenny
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Official Description (provided by the hotel):
The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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