We stayed in the Ormonde for 2 nights recently on the 03&04 October 2008. The hotel is in a good location for town and most of the attractions in the area. The reception staff where friendly and helpful however there were a few issues that made the stay less pleasant than it should have been. Our room was dark with a view of the car park. There was no drinking water in the room other than that in the mimi bar and no mini bar price list available. There was pealing paint flaking off above our shower. We both felt cold in the room and when calling reception where told that the heating was not on, this was October in Ireland after all. The restaurant staff were very friendly but the food was dissapointing, watch out for extra charges that accompany some items on the menu. We ordered a room serivce breakfast which arrived with someone elses food choices and room number crossed out with ours written over, you pay an additional €6.35 per person for the breakfast in bed. The health club was clean and functional and staff friendly I have to say. Overall this stay did not offer any of the luxury that you would associate with a modern 4 star hotel, is was functional at best and the attention to detail was clearly lacking.
- Official Description (provided by the hotel):
- In heart of Kilkenny; stands proudly in the shadows of Kilkenny Castle; beautiful rooms designed/decorated to the highest standard. ... more less
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