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“Mixed experience”
4 of 5 bubbles Review of Manor West Hotel

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Manor West Hotel
Ranked #3 of 14 Hotels in Tralee
Certificate of Excellence
Andover, United Kingdom
Level Contributor
352 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
“Mixed experience”
Reviewed May 5, 2013

Hotel looks very nice and very easy to find. Good things: very good image, nice spacious rooms, bathroom excellent with underfloor heating, good linen, blankets on beds rather than quilts, excellent heating, staff of hotel and members of the leisure club very friendly and helpful, breakfast poached eggs cooked to perfection, probably equal to the best I've ever had, hotel is on a retail park so good for some retail therapy. Bad things: unprofessional staff in the leisure centre/spinning class (I was informed the cost of a class was €5 but when I arrived I was told it was €7.50 - in most hotels residents go free and I didn't appreciate the lady's attitude when I questioned the increase in price; also during the morning spinning class, I spent the entire class looking at a bike with no rider - the presenter stood behind the row of 'spinners' yelling at us at the top of his voice. Given the accoustics in the large room combined with his accent, I couldn't tell what he was saying (which I told him), as well as having to stop and do up my bike seat which kept working loose. Bedroom doors need 'closers' fitted so that they do not bang shut when residents return late at night and 'slam' the doors, waking me up. The food is decidedly mediocre in a very gloomy bar (again staff friendly) - no atmosphere at all and let's hope you like football because that's mainly what's on the bar TV. Breakfast service was poor - when you arrive there is no-one to greet you and you can wait some time for someone to come and take your order. Pillows are awful - concrete blocks. My room overlooked what amounted to a 'scrapyard', although in fairness not altogether in the control of the hotel, with dilapidated caravans and abandoned cars. Finally, my bed was very hard which I quite like but it wouldn't suit everyone.
Service marked poor due to problems with the leisure centre, not the hotel staff.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lauran1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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663 reviews from our community

Traveler rating
    437
    166
    40
    16
    4
See reviews for
197
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133
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Tipperary
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 29, 2013

The minute you enter the Hotel there is a homely feel about the place and the receptionist on the day we arrived was( Pauline) she was like a member of family made you very welcome.We had a lovely swim and then got dressed for dinner the staff in the bar were great and very efficient. Staff at breakfast were very nice and polite.The bedrooms were spotless and had everything you could want.

Room Tip: We had no problem we even over slept so no noise or no light in the room.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BARNEYPIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 28, 2013

This is a lovely hotel, the staff are so nice and helpful. The food was beautiful...my only complaint would be the €10 supplement for Sirloin Steak. I've never seen it so expensive. But everything else was great and the rest of the menu wasn't expensive. I would really recommend the spa, the girl who works there is lovely and she does a great job and really well priced! This is a lovely place to stay.

  • Stayed April 2013, traveled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L-King001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 14, 2013

Hi. Just want to thank all the staff at manor west hotel for a lovely weekend .had a great time thank you.we will be back soon.every thing was perfect .from the Cork'ies.the staff allways go out of their way to make sure you have a good time .

Room Tip: Great hotel right in the middle of everything.food was great .top floor the view is lovely to wake u...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Midgecork_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castleisland, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013

we had our wedding there in march 2013 and the staff and management made our day the most enjoyable day ever, the staff were so friendy and to our guests made sure everything was a good service, it was a great hotel for family and children and accomadated for every small thing .i recommade this hotel to everyone , the food, facitiies and sleeping arrangements are out of this world. best place in tralee by far.

Room Tip: this hotel is top quality a 5 mins for the town but its very good, plenty parking , great staff and...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laceykerins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed April 8, 2013

Stayed here on a number of occasions and enjoyed each time. The rooms are large, modern and comfortable and good value. The reception staff are helpful and friendly as are the staff in the restaurant. Food is freshly cooked and good. It is convenient to the shopping centre and is on the outskirts of the town so you don't get stuck in traffic. One criticism is that the bar lacks atmosphere. It is more for dining than just meeting friends and having a drink.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CateCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 5, 2013

The Manor West Hotel Tralee lived up to our expectations and more. Very friendly staff. Excellent facilities. Excellent food. The kids club was fantastic. It is suitable for all ages from 4-11 and includes swimming, games, indoor sport, food and movies. We look forward to visiting this hotel again in the near future.

Room Tip: We would recommend requesting a room that does not have a door to an adjoining room. We could hear...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eoin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manor West Hotel

Property: Manor West Hotel
Address: | Located next to Manor West Retail Park, Tralee, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Tralee
#2 Luxury Hotel in Tralee
#3 Romantic Hotel in Tralee
#3 Family Hotel in Tralee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manor West Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
A 4 star luxury combination of modern design and sumptuous decor. An award winning restaurant, a relaxed bar and bistro complimented by luxurious contemporary surroundings, with original works from acclaimed modern Irish artists, makes the Manor West Hotel an obvious choice for business or pleasure breaks. Situated just 20 mins from Kerry airport and on the site of Kerry's largest retail park the hotel is a perfect base from which to explore the kingdom. ... more   less 
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Also Known As:
Manor West Hotel Leisure

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