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“Centrally located budget hotel” 4 of 5 bubbles
Review of Imperial Hotel

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Imperial Hotel
Ranked #11 of 14 Hotels in Tralee
Newcastle West, Ireland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Centrally located budget hotel”
4 of 5 bubbles Reviewed May 9, 2014

This is an old style hotel without lifts to upper floors, so if you have a problem with stairs this is not for you. I enjoyed my stay over the May bank holiday week-end. The room was comfortable and clean, my only complaint was that the milk provided for tea and coffee was out of date. The food in the bar down stairs was excellent and reasonably priced. Over-all the service was very good and staff very friendly and efficient. Good value in my opinion.

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DMario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliveSheehan1, Owner at Imperial Hotel, responded to this review, June 28, 2014
Dear Etienneandhelena

Thank you for submitting your review on your time with us. It is very pleasing to hear such positive feedback. I am delighted you enjoyed your time with us and especially your meal. I will pass your comments on to our head chef Brenda and all the staff.
Tripadvisor is a vital tool in gaining more business so thank you for this review on here.
I hope you enjoyed your trip to Ireland overall and if you are ever in the area again , we would love to welcome you back to The Imperial.
Kind Regards
Olive Sheehan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
    65
    59
    18
    5
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Tralee, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

I had the pleasure of spending 8 days at the Imperial Hotel on Denny St., Tralee Co. Kerry and I must say as one who has stayed in hotel all over the world the Imperial Hotel in Tralee was the best experience I've every had. The staff, room and the service was next to perfect. The staff and the owners of the Hotel could not do enough for me and look after every whim I had. This hotel is the best place to stay in Tralee, Co. Kerry, Ireland.

Room Tip: There is no swimming pool I hit this section by accident. Room on the back side of the hotel are qui...
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  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 656Joseph47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed April 7, 2014 via mobile

We went out for dinner here recently and regretted it, the staff were untidy with dirty uniforms unkept hair and dirty hands and fingernails they were barley 16 if that and serving alcohol.Glasses were dirty with lipstick stains on them and the food was mediocre, I ordered a curry which had clearly been made using a packet of sauce bought in the nearby store, will never go back.

Stayed April 2014, traveled with family
Helpful?
Thank Mairead M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
imperialhoteltralee, Owner at Imperial Hotel, responded to this review, April 11, 2014
Dear Mairead

It was with deep regret I read your recent review of your experience in the Imperial Hotel..

It is through customer feedback that a business improves, grows and progresses.

I take all your observations very seriously and would welcome the opportunity at your convenience to discuss the issues in greater detail.
You can contact me directly on 066 7127755.

Once again I would like to express my disappointment about your experience with us and look forward to hopefully hearing from you soon.

Kind Regards

Olive Sheehan
Proprietor .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lambeg, null, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 9, 2014

the Imperial is right in the centre of town and with off street parking is very convenient. the rooms, food and staff are great. the breakfasts were great and so was the bar food, very reasonable too. I will stay there again

Room Tip: enjoy, the rooms at the back were great
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  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maeve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerrykeel, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 19, 2013

We stayed in Imperial Hotel last Weekend on the 13th Dec for two nights. Our room was excellent, very clean and spacious, the staff were very friendly, which made our stay very pleasant , anytime we visit Tralee again,we won't hesitate to stay in the Imperial Hotel.

Gene,Aine Young.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 13, 2013

We were quests of Kerry International Film Festival this October and spent there 4 nights. Great hotel and great friendly stuff! Some of the nicest people we have met during our trip around the world ;-) . What else?? Fantastic breakfasts - you must try scrambled eggs with IRISH salmon and/or an amazing goat cheese they serve. They have also a nice pub with a really good menu and are located in the centre of town which is always an advantage. Friendly atmosphere of this hotel is something we will always remember and hopefully return there next year!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DawidMarcinkowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peacehaven, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

The location in the town centre was perfect for us and we stayed at the Imperial Hotel for a total of 3 days to attend my wife's daughters wedding. All the staff were brilliant and friendly, nothing was too much trouble from the moment we walked through the door. Food was excellent for breakfast and early bird dinner. I commented that their breakfast was far superior to the breakfast we had at the more expensive wedding venue hotel. We would have no hesitation in staying here again when we come back to Tralee.

Room Tip: Rooms at the back I think are quieter as Denny St is quite busy, we were at the back. Be aware that...
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
imperialhoteltralee, Owner at Imperial Hotel, responded to this review, November 6, 2013
Dear Thomas
Thank you for your kind words and positive feedback, it is always good to hear.
I will pass on your compliments to our staff , I am glad you enjoyed your stay with us and in particular the food.
Once again sincere thanks for taking the time to review the Imperial Hotel , we hope we will welcome you back on another occasion.
Kind Regards
Olive Sheehan
Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 27 Denny Street, Tralee, Ireland
Location: Ireland > Province of Munster > County Kerry > Tralee
Hotel Style:
#6 Romantic Hotel in Tralee
#6 Business Hotel in Tralee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
A family run hotel, the distinctive style of services goes beyond automatic courtesy. Located in Tralee town centre, the Imperial Hotel has recently been totally refurbished to a very high standard. Double, twin and family rooms are available and are equipped with TV, direct dial telephone and complementary tea/coffee. All rooms have en-suite facilites. The hotel has a fine dining room as well as a large bar area frequented by guests and locals alike. ... more   less 
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Also Known As:
Imperial Hotel Tralee

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