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“Great Hotel”
Review of Brandon Hotel

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Brandon Hotel
Ranked #12 of 14 Hotels in Tralee
Thurles, Tipperary
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Hotel”
Reviewed November 2, 2007

I have stayed in this hotel for three years every November and love the place. Am always greeted with friendly warm staff everytime I go there. The rooms are standard but comfortable and clean. The staff in the hotel bar and restaurant were great and very helpful towards us and dealt with complaints in a good manner. I love this hotel alot and am going back there in two weeks

  • Liked — Warm and friendly staff
  • Disliked — Don't think that there is nothing I don't like
  • Stayed November 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank TipperaryAmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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    88
    42
    28
See reviews for
58
103
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Cork
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 16, 2007

I had heard The Brandon had been renovated over the past few years and I know it to be a very good central location for staying in Tralee Town. Booked in there for 1 night last week - I was offered a standard room for €50 @ head including breakfast, or €75 @ head includ breakfast for a superior room, I chose the superior room. Upon arrival at the reception desk, I said oh boy this doesn't bode well,,,,,,,,; The 2 receptionists gave me a glance and continued what they were doing - No Hello Welcome to our Hotel or anything along those lines. Then they checked us in, you can see they were more interested in prioritising whatever work they were doing behind the counter instead of welcoming 2 guests to the hotel - one was on her computer, one was filing around - We were the only guests at check in at the time. Actually a delivery man came in and was greeted with pleasantries & more attention than we were. So off we went to our superior room - It was on the new side of the hotel - the receptionists let us go off to the lift which wasn't even the correct lift for our side of the building - we found this out up at the final floor option - 4. Our Room was on floor 5, so off we went down again and found the other lift. With our cases, no offer of a porter along the way.
Our room - it was fine - it certainly wasn't a superior room. Both lampshades on the bedside lockers was hanging sideways broken. the towels were sufficient - i.e. 1 bath towel each, 2 hand towels, obviously very old towels. There was a dirty sock from possibly the previous occupants of the room, under the dresser. Nothing 'superior' in the room as would be standard for a superior room; i.e. robes/ slippers/ not a bottle of water. The bed was comfortable, the main bed linen was clean, the covers are obviously re-used in my opinion, so I didn't dwell on that, being there for only one night.... the sock was enough for me to get over.
The Bar; staff were very friendly, service was excellent. Food was very good casual bar food.
The Spa; very very good, treatments quality, staffs attention to detail excellent & lovely surrounds.
Breakfast - oh lord - last call as such is 10:30 - we arrived at 10:32 being honest - they were wrapping up shop like there was a function due in on top of them - when all they were doing was prepping it up again for the next morning. no need for all the clattering, rushing about, making everyone feel like we better get a spoon to mouth fast before its taken away from us. The room breakfast is served in, is quite simply old, fading shabby decor.

I deal with hotels around ireland regularly on a corporate level - I certainly wont be paying the brandon hotel another visit. There is no need to stay at a hotel of this caliber in this day and age when there are so many better options, I would say even guest houses would top the brandon. I was disappointed to say the least.

Stayed October 2007
Helpful?
5 Thank JP1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tralee hotels

Oshawa Ontario
1 review
Reviewed October 1, 2007

I just came home from Tralee and l must say the Brandon Hotel has the fastest service l have ever seen in any hotel. The staff were a plus for making our first time to Ireland a real treat. We only planned a night and stayed 4. We found it convienent to all areas. We were treated with a real relaxed enviroment. The room had a beautiful washroom, view of the countryside. we ordred our free breakfast to our room in the mornings and it arrived prompt and piping hot. We didnt use facilities as our stay was for sightseeing but l think the property has no problems.
I could see a few areas that we walked by and they all looked suffiicient. Free Parking included is unusual. The town is fun to drive around in our car and we never had to worry about not finding our hotel. Right in the perfect Area. Our reception was great and we felt very welcomed in Ireland by the staff. I would say Not a problem was had and is great value. Thanks Brandon Hotel for the hospitality The breakawayonline.ca girls

  • Liked — Service Room Location
  • Disliked — Nothing
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank breakawayonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
70 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 9, 2007

The Brandon could do with a huge input of money to update it. It is quite dilapidated.
The parking at the rear is free for guests. The reception is fair with good local tourist information.
The room was very old with a key, and an even bigger keyring, to access it (quite unusual these days!). The room was dark - even though our room was to the front of the building. The duvet (over bed cover) looked like it could do with a wash. The carpet was shabby. The general appearance of the room was outdated. The bathroom was no better and the bath could have done with being replaced. The shower curtain was in need of replacement. No tea/coffee making facilities provided.
We arrived at approximately 4pm and I thought the windows must have been open due to the noise levels - but the windows were shut! This was only the afternoon! At 3am - it felt like we were sleeping on the street due to the noise level! The noise at 3am was unbelievable. There seems to be a nightclub across the street further up and the noise was unbearable.

We left the following morning feeling as if we:
(a) needed sleep
(b) needed a proper wash
(c) needed a break
NOT what you expect from a weekend break.
I would advice people to avoid this hotel. There are 10 times nicer B and B's in Tralee and also other hotels to choose from.

  • Liked — Location
  • Disliked — Noise, needs to be cleaned and updated
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2007

Excellent gym, bar, car-parking. The room we stayed in was dated and smelled it, the mattress was clearly older than the tv and the bed had some serious roll-together issues which resulted in a ropey first night's sleep. They swapped the mattress for one which sagged across-ways instead of longways which was marginally better.

The 3DBB mid-week deal for 179 euro is good value, though I don't think i'd pay 35 euro for the dinner if it wasn't included.

  • Liked — Leisure facilities
  • Disliked — Crap bed
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank KiwiCoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 25, 2007

I was on a hen party for the weekend just gone and we stayed in the Brandon Hotel. There were 37 girls. The hotel was nice, the reception area was inviting and there was a big bar. We got amazing value for money. For a total cost of €100 per head we got two nights bed and breakfast and one dinner. We were late back both nights and the residents bar stayed open until about 4am. There was a lovely porter called Sean who was very obliging at the early hour making us chicken sanwiches and allowing us to order breakfast in bed. The rooms were average, clean. Overall this was brilliant value for money above all.

  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AoifeMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 19, 2007

Please do not worry if you have booked to stay at Brandon Hotel and are now reading the reviews and thinking. What have I done????
It is what I did and can tell you I need not worry.
The hotel is going through a slow refurb at the moment. We booked 3 rooms (1 had already been refurbished and the others hadn't. The refurbed room was absolutely lovely and had a coffee facilites, lovely decor and new bathroom. The rooms that had not been refurbed were not the most desirable but adequate and comfotable. (These do not come with coffee facilities.

The staff was very friendly and helped you at any time of the day, including 3 in the morning.

Hotel has a large car park that you can use for free and a leisure centre that is also free to guests.

Overall very impressed with the hotel and would just advise to ask for a refuebished room if you can.

  • Liked — The Location
  • Disliked — Currently having a refurb
  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank EssexT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brandon Hotel

Property: Brandon Hotel
Address: Princes Street, Tralee, Ireland
Location: Ireland > Province of Munster > County Kerry > Tralee
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #12 of 14 Hotels in Tralee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brandon Hotel 3*
Number of rooms: 185
Official Description (provided by the hotel):
Whatever the occasion, the Brandon Hotel Conference & Leisure Centre Tralee offers you a warm and friendly welcome in the heart of Tralee. Only minutes walk from Tralee town centre, it is the perfect location to relax after doing a spot of shopping, taking in the sights of Kerry or sampling the nightlife in Tralee. The Brandon Hotel encapsulates timeless elegance with comfort,and the names has long since been synonymous with quality since it opened in 1966. Guests enjoy an outstanding service, a charming and friendly atmosphere and traditionally furnished surroundings, not to mention state-of-the-art leisure facilities and a purpose-built conference centre. ... more   less 
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Also Known As:
Brandon Hotel Tralee

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