Dear Reader ,Please see below copy of a letter i sent to the owner of the Hotel.
Dear Mr White,
I hope that all is well with you and that you are enjoying a busy season. It is great to see the “Earl” buzzing like the good old days. I am writing to tell you of my most recent experiences at your hotel, I am not sure if you are aware but a sister of mine Melissa Cronin held her wedding reception in The Earl of Desmond Hotel on Saturday 19th of May. I know from working in hospitality that it is more often the negative comments we hear and as we had such a fantastic experience at your hotel I decided to take the time to put my thanks and appreciation on paper.
As you may know at least half of my family have had the pleasure of working at your hotel at some point and time, so when my sister decided to get married there was no discussion as to where the wedding reception would be.
From the day the wedding was booked right up to and including the day after the wedding Colm could not do enough, his professionalism, integrity, attention to detail and his impeccable standards make him a very valuable member of your team. Not only did he make our families welcome but extended a very warm welcome to all our neighbours and friends. The personal attention received by Colm is something that is missing in a lot of hotels, this is what makes the Earl in my opinion one of Kerry’s best wedding venues. Colm delivered on all he had promised and was at all times very confident of the hotel and the product. I cannot go any further without complimenting the hotel on its food, Your Head Chef Gerry Flynn and his team have to be commended for the fantastic food. The quality of the food served at the wedding is something to be proud of. It was the best wedding meal that I have had in many years and not just me the feedback that we have received is phenomenal. Top class food together with a very high level of service is what made the day a success. I have found the quality of food at the hotel well ahead of your nearest competitors and often visit for Sunday lunch.
I would also like to take this opportunity to thank Mark your General Manager who could not have done enough for us his professionalism and advice was greatly appreciated. I would also like for you to pass on my words of thanks to Mrs Bradley who set up the wedding and ensured that every little detail was taken care of. It is impossible to thank everyone by name but every last member of staff that we encountered was friendly professional and nothing was too much trouble from the bar staff to reception to breakfast the next morning and a very special thank you to Michael your bar manager.I would have to doubt that you will have repeat business from what was a very memorial occasion for our family. My other sister Mary Kate has already booked your hotel for next year for her special day. It is great to see investment in such hard times and I would like to wish you many more years of success.
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- Also Known As:
- Earl Desmond Hotel Tralee
- Earl Of Desmond Tralee
- Earl Of Desmond Hotel