I've always said that I would be willing to pay a little extra for a similar product if the service was outstanding. This is the case with the Malton Hotel in Killarney. Don't get me wrong . . . the hotel is one of those older establishments that has been modernized . . . but is able to retain the old world charm and beauty. The restaurants - very good, the location to downtown - excellent, common areas & facilities - charming, (rooms were average, but big)but the service was fantastic.
From the moment we drove up to the door, until we checked out two days later . . . service, service, service ! ! ! ! ! They took care of luggage - parking the car - delivering ice to the room - taking clear messages - suggestions for live traditional music pubs - golf arrangements at discount prices - called you by name, not just sir - and all of this without their hands out looking for a tip (though they did receive one).
We had similar accommodation on this trip, but the Malton stood out because of SERVICE ! !
Sudbury, ON Canada
- Official Description (provided by the hotel):
- Located in Killarney town centre, The Malton, built originally as a railway hotel has been welcoming visitors since 1854. The hotel is surrounded by six acres of mature gardens. Car Parking is available for a small fee on-site. The Garden Room Restaurant offers a classical setting with wonderful breakfast and dinner menus. Our guest accommodation provides a choice of bedrooms from standard, deluxe, junior suites and suites. The hotel's leisure facilities include 15 metre swimming pool, sauna, jacuzzi, gymnasium and two outdoor tennis courts. Complimentary WI-FI is provided in the lobby, meeting rooms and conference centre. ... more less
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- Also Known As:
- Malton Hotel Killarney