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“confortable , silencieux ,”
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Rental Home -
3 Bedrooms, 4 Bathrooms, Sleeps 6
Killarney, County Kerry

Reviews from our community

Excellent - based on 1 review
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Reviews from our community

Date | Rating
  • English first
  • French first
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English first
English first
French first
English first
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago for a stay in June 2018

Don't think this holiday property is checked on a regular basis, as the inside was such a let down. I now know why the bathroom/shower/toilets were never shown in the photos, so old fashioned, shower head was old and blocked, took days for it to be replaced, no safety bath mat for in the bath, took days to get one, then when it arrived it was a shower safety mat, better then nothing I suppose.
On site staff never around, although told they were around each morning, I can assure you they were not. Two emergency mobile numbers stuck to the reception front door, messages left nobody returned the calls. On site Receptionist or Manageress, note sure what she was really, had absolutely no idea how to help with the wifi problem, she got their onsite electrician to check things out, he obviously didn't know anything about laptops / wifi, as the laptop never worked for the whole of our 12day stay, even took the laptop to a local computer shop to check it was ok, laptop was completely fine, computer man said it's the wifi in the holiday home.
Bedding & towels never changed, had to use the bedding on spare beds not in use, the bedding we arrived to was not freshly laundered either.
Had to buy bleach to clean the kitchen sink on arrival, toilet bulb not working, they did replace it after we eventually caught the handyman one morning by chance, but surely this should have been done before arrival. Electric kettle worked, but was burnt inside, I assume from a previous holiday maker, but this should have been noticed on cleaning up for new arrivals.
All windows inside and outside were dirty, as well as the front door, no excuse, can't blame the weather, as weather had been and was still beautiful.
Dusty on all wooden furniture's.
No bin bags supplied.
Garden chairs in an awful state, grubby & dirty, clearly need replacing.
Kitchen blind just did not work, needs replacing.
Washing machine was absolutely filthy, had to be put on a boil cycle twice to clean out before it could be used.
No chopping boards in the kitchen, who ever heard of a kitchen not having a chopping board.
Before arrival had phoned and left a message enquiring if Milk / Tea would be in the house, no call back to confirm either way, on arrival the fridge was bare, travelled all day to arrive to nothing was a real let down.
Contact details to Phone a Mr Dale Smith regarding collecting key, never got to speak to Mr. Dale Smith, before, during or after, 'who is Mr. Dale Smith'? don't suppose I never will find out. The key was under the door mat with instructions in a book about everything in the house.
The only thing good about this place was the location, quiet and near the town.

Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Roche Noire
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2017 for a stay in June 2017
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Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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