I had read reviews about Oaklawn house so was reassured that it was a nice place. However, i was thoroughly dissappointed with the service in particular. Oaklawn itself is clean and within close proxomity to kilarney. However, i found the manner of the lady there very rude. Maybe we just caught her on a bad day but i assumed with all the other competition out there in Kilarney, that service and hospitality would come top of the list. She kept ringing us to see when we would arrive and were we sure we would be taking the room, how more sure could we have been. The next morning, we got a loud knock around 10.00am on the door telling us to get up that she needed the room. She had not mentioned this when we were checking in. My sister and I hurried to have showers etc. During the course of this, she knocked our room door a further 4 times. All we wanted to do was get out of there. I then opened the room door and she was standing in the hall waiting for us, we had about four bags and my sister had to collect her car down the town. As i was on crutches, i really struggled with my bags and felt it so rude that we were not offered any help when bringing our bags out. I had to stand in the porche area while my sister got her car. The lady did offer me a chair after about 5 minutes but i felt she was so disrespectful and rude towards my needs. These are the main points but i am so annoyed to even right more. I will never stay here again.