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“Very nice stay-will be back ASAP!”
5 of 5 bubbles Review of The Brehon

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The Brehon
Ranked #6 of 39 Hotels in Killarney
Certificate of Excellence
GreenLeadersGold level
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very nice stay-will be back ASAP!”
Reviewed September 7, 2013 via mobile

We stayed in the brehon with another couple in may this year. Amazing hotel, beautiful spa, great location. Staff were friendly and very helpful. The room was bright, very clean and extremely comfortable, bathroom was fabulous. Only small criticism, when we were eating in the bar, the service was very slow. However the food, when it did come, was gorgeous. The staff had no problem calling us taxis and helping any way they could. Will be staying here again as soon as possible!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kickn_it_sidwayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,097 reviews from our community

Traveler rating
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379
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Cork
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 5, 2013

An outstanding welcome, nothing was too much trouble. We traveled with our 11 week old baby and we were accommodated in every possible way. Fantastic staff, friendly but professional. Looking forward to coming back again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank MartD74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
All over the place
Level Contributor
154 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed September 4, 2013

We had a very pleasant stay with just a few minor niggles. Only one bathrobe provided in the room (another available on request from reception) meant that my partner never visited the spa area. The dinning room struggled to cope with the number of guests for dinner and the choice of music was not to the taste of my parents. The staff did turn the music down and were very pleasant. The location is a little out of town, and during our visit the hotel bar so busy that we did not use it.
The spa area was small but very appealing, the steam room was out of order.
Breakfast was excellent, especially when we realised that we could order fish and eggs to be freshly cooked.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank CorkJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ennis, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2013

myself and my partner have stayed here many times we stayed recently last week.the standards are always high.its a 4 star hotel with 5 star feel.we would never dream of any other hotel around killarney.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sineadnoreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galway
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 3, 2013

I was a guest at a wedding that took place in this hotel. Having fond memories of Killarney from childhood I was looking forward to staying here again, but the Brehon disappointed.

Check in was friendly & efficient. The lifts were very slow, but we were only staying up one floor. The room was fine, had a big balcony off the room but it was littered with cigarette butts & overlooking a car park so not too enticing. The bathroom was beautiful, one of the nicest hotel bathrooms I have ever seen. Great power shower & ample counter space around the mirror. We stayed here during the 2013 heatwave. Unfortunately the air conditioning was broken in the room. The heat was stifling & suffocating. There were not any fans for guests to use so there wasn't any relief. This is not good enough in a hotel that is supposed to be a 4*. The reason given for the air con not working was that there was an overload on the system the previous week & they were awaiting an engineer.... Not good enough.

We sat awaiting the bride & groom in the upstairs drinks reception area with sweat running down the faces of each guest. There wasn't a fan to be seen.

The function room is uninspiring. The food was terrible. The only alternative to the menu for the wedding meal was mushroom risotto. Not something I like so I asked if there was anything else, even nuggets or sausage that I could have. There wasn't, which was fine, so I asked for a plate of potato & veg. I got two dried out roast potatoes and some veg, which was disgusting. I went hungry instead of eating it after initially tasting it.

We didn't sleep due to the heat. After a standard check out, we went to the bar for a drink. We were left standing at the bar for almost 20 minutes while one member of staff tried to serve people but did not appear to have a competent command of the english accent. Ridiculous.

I will not return, as I heard many of the wedding guests also state.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jeanbops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCurran, Manager at The Brehon, responded to this review, September 12, 2013
Dear Jean,
Firstly I want to thank you for taking the time to write your recent review and for you indepth feed back following your stay. Thank you for your lovely comments on the welcome you received and our bathrooms.
I wish to assure you I was deeply dissapointed to read about your experience here at The Brehon. We did indeed have problems with one of our air conditioning units as a result of one of the hottest weather spells of the decade, this affected a number of rooms and some public areas. It was a terrible time to happen given the weather and while we did have to wait for a part from overseas to make repairs, we did everything in our power to make everyones stay as comfortable as possible.
Your feedback on the wedding function was not an easy read. We have continously be one of the best in our field when it comes to weddings since we opened our doors in 2004 with fantastic feedback on our food, service and over all experience. Following your comment in realtion to the alternative food option you were offered we have provided full retraining to all our staff. It is our policy to provide a range of alternative options should anyone attending a wedding wish to order them, I am confused and concerned that your server was unable to clarify this to you.
I also wish to sincerely apologise for the service you received in our bar and again have used your feedback to ensure this level of service is not repeated.
I would be grateful for the opportunity to discuss your comments in more detail and would appreciate if you would contact me directly.
All feedback is of huge value to us here at The Brehon and I look forward to hearing from you and discussing further.
Yours sincerely,
Lorraine Salmon
Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

Booked a short weekend stay in the brehon, my girlfriend and I. We used the spa and also the sports club linked to the gleneagle hotel. The staff were really friendly and helpful. we booked dinner on one night and it was amazing. It really topped off our day and we were so relaxed and chilled out. The bar is handy for lunch when we got back from hiking. But the pool with the high power jets was so good to help the bodies recover!

Loved every minute of the stay and we were trying to think of excuses to stay another night and not return to work on monday.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phelo555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed September 3, 2013

The hotel has very nicely decorated lobby with a modern look to it. We had a clean, large room with attractive furnishings. The only drawback was that there was no air conditioning in the room and when we were there, the weather was very warm. The included breakfast was very good. It was a 15 minute walk to the town center. The staff were very friendly, helpful and efficient. 3 stars due to the lack of air conditioning; otherwise 4.5 stars

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank casey234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Brehon

Property: The Brehon
Address: Muckross Road, Killarney, Ireland
Phone Number:
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Killarney
#3 Spa Hotel in Killarney
#5 Luxury Hotel in Killarney
#8 Business Hotel in Killarney
#11 Romantic Hotel in Killarney
#20 Family Hotel in Killarney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Brehon 4*
Number of rooms: 123
Official Description (provided by the hotel):
The Brehon is a luxurious hotel of unique grace and elegance set amidst Killarney’s breathtaking landscape. Each guestroom and suite reflects a contemporary blend of beauty, style and space. The Brehon also offers visitors a chance to relax and unwind in the Angsana Spa, the European flagship of the famous Thai celebrity haunt The Banyan Tree. The experienced Thai therapists offer a range of holistic spa treatments and massages to refresh and revitalise the spirit, mind and physical being. All treatments carried out in the Angsana Spa are 100% authentic Thai and use only natural ingredients. ... more   less 
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Also Known As:
The Brehon Hotel Killarney
Brehon Hotel Killarney

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