I recently returned from staying at the Victoria House,upon arrival,the entrance is lovely i admit and reception is also lovely...i didnt get the brilliant welcome feeling that other people mentioned.This is more of a guest house than a hotel,the only difference is that there is a bar located in the hotel although it had no atmosphere and upon speaking to other guests,they thought the same.
Giving the recession and the money that this hotel charges,they should be grateful for business.
Anyway,we got our room,it was located downstairs,it was very small and COLD,whoever done up the rooms must of been reading fancy interior decorating magazines as the furniture could of been better,there seemed to be fancy mirrors on everything from bedside lockers to corner vanity desks with the glass on the bedside lockers cracked,not very clever in a hotel/guest house setting.
The room disappointed us really and here are a few of the points that need to be addressed urgently:
1.Paint the walls as they were dirty
2.Paint the skirting boards by the carpet as they were very very dirty
3.clean the back of the doors as they were dirty
4.Change the Position of the TV as having it opposite wall to bed where one cannot see is just pointless,shows inadequate experience for the management of this hotel.
5.Fix the signal on the TV as it was "blurry" all the time.
6.Get more channels on the TV,the channels that are there are useless,we had RTE channels 20 years ago,time has moved on,i think this is a cheap cost saving measure on the hotels part...not very wise though,not even SKY news!!
7.Do up the bathroom as it is dated,mould located in shower area,old cheap type flooring on the ground (Lino),if customers pay top dollar,they want nice areas.
We ate on day in the bar and although the girl working there was a very nice young lady,i felt that whoever was int he kitchen just threw the sandwiches together and put on some dressing to make it look somebit good,it was terrible to be honest,my 2 year old daughter could of made a better sandwich.
Here is a tip for the kitchen staff:
Presentation is a large part in food and very important,with so many beautiful coloured fruit and vegetables,it is easy to sell food on presentation alone.More effort needs to be put into the food.
Another few things that i noticed also is that on the hotel booklet in the room,it said the extra charge for getting the breakfast to the room was 3 euro and then on the breakfast card,it said 5 euro????
it also said that Heating could be adjusted within the room but they have knobs taken off the radiators,does on have to bring a toolbox with them,although,we must say ,we thought the room was very cold.
To finalise,the hotel was really a guesthouse which was expensive,its not "luxury" as it makes out to be,rooms can be small,food only ok,position of house is good
would i return....No,there is far better hotels for the less money
- Official Description (provided by the hotel):
- A truly wonderful experience! Traditional Family Run Hospitality, overlooking Killarney National Park, our cozy and charming 4 Star Boutique Hotel offers an exceptional warm welcome and personal service. Our Restaurant and Ivy Room Bar provides excellent choice of local produce with frequent live traditional entertainment. Newly refurbished elegant bedrooms now offer upgrades of Deluxe and Superior rooms. Pampering within and cycling, walking and Killarney National Park on our doorstep. Ring of Kerry & Killarney Tours can be booked at Reception. Let us make your Killarney Experience the most unique - Your way! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, Orbitz, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Victoria House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Victoria Hotel Killarney