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“Great Weekend helped by wonderful staff”

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Riverside Hotel Killarney
Ranked #23 of 38 Hotels in Killarney
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Weekend helped by wonderful staff”
Reviewed June 25, 2013

Just back from a two night stay in Killarney. From the moment we checked in until the moment we left we were made feel more than welcome. All the staff were so friendly, especially the receptionist who checked us in, Muireann. She greeted us with a warm smile and was full of knowledge of the area giving us great tips for things to do and places to go. She also spoke Gaeilge which was so wonderful to hear.

The room was lovely, spacious and comfortable and even had a view of the beautiful Kerry scenery. On our first night we dined in the restaurant. The staff here again were wonderful as was the food. Breakfast on both mornings was yummy and there was a great variety.

Killarney and its surrounding area has so much much to offer and I would recommend a weekend there to anyone.

Had a fantastic stay in the Riverside and will definitely be returning soon.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Kerryman76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,243 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Kuala Lumpur
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 24, 2013

All that glistens is not gold. This hotel is very pleasantly presented and the staff are charming and helpful .
But yet another hotel cursed with duvets in the middle of summer and double beds that the staff obviously don't test as the bed In my room had a peak in the middle which leaves you clinging to mattress so as not to fall out.
There are many restaurants to choose from in Killarney and I suggest you do not eat in the hotel.The menu reads well but the food is tasteless.
It is disappointing as the staff are excellent.

Room Tip: Check out the beds
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 24, 2013

Stayed for 2 nights 20th and 21st June. Staff were all very friendly, especially the staff that were on for breakfast on the Saturday morning they could not do enough for you.
The food was lovely, good choice for breakfast hot food to order and cold buffet, unlimited tea, coffee toast. We also had meal in the Bistro, the food was really nice. Did not have meal in main restaurant.
The rooms were good size and comfortable beds, rooms were cleaned and clean towels and new toiletries.
The hotel is about a 10-15 minute walk to centre of Killarney.
Would recommend this hotel

Room Tip: Quite a bust road to the from of the hotel so some noise, but better views, so depends what you want...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank cdeedee4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Badwell Ash, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 23, 2013

My wife and I had the privilege to stay at Riverside Hotel from the 7 TH June to 16TH June,
We have both travelled to many parts of the world over the year staying in many Hotels.
The Riverside leaves them standing in all departments,
Exceptional Staff in all departments , Food excellent, Bedrooms very comfortable , Cleanliness
very clean and well kept, Great location peaceful and Quiet.
But above all else superb staff who work as a team to provide customers with the very best of service and attention with a smile
To repeat A Great shop window for the very best of Ireland

Room Tip: All the rooms looked good to us We had 318 third floor at front excellent
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank Johnhines1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Level Contributor
140 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 22, 2013

This was hotel number five on our Globus tour. Our room overlooked the main entrance and front parking lot, so it was not the the most ideal for sleeping. Like most hotels in Ireland, it is not air-conditioned, so that can pose a problem if there are any warm spells when the windows have to be open to get any breeze at all. The hotel is a bit of a walk from the center of town, but luckily it didn't rain during our stay. However, we were happy with the breakfasts and the one dinner we had at the hotel.

Room Tip: Ask for a room that doesn't face the roadway..
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Ottawa_retiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 20, 2013

I stayed at the Riverside Hotel for 3 nights in early May & I fully agree with the many compliments from other travellers regarding the convenient location, pleasant atmosphere (especially the fireplace & lobby area) & friendly staff. There were some minor problems with wi-fi in the guest rooms & some of the carpets needed cleaning or replacing (the carpet in room 107 was quite dirty) but other than that, I have nothing but praise for the Riverside & especially the welcoming & attentive attitude of the staff. Every single staff member I came into contact with was pleasant, friendly & eager to provide any assistance possible. A special thank you to Christy, your hard working & friendly Bartender, who went far & beyond to make amends for a small problem I had with an over-cooked meal &, I noticed, treated each & every patron with the same degree of friendliness & efficiency. I will definitely recommend the Riverside to anyone I know who may be planning a trip to Killarney.

  • Stayed May 2013, traveled solo
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Helpful?
Thank Walter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
2 reviews
Reviewed June 19, 2013

Both myself and my wife stayed at this hotel from 7th June - 11th June. I found all the staff very helpful and courteous. We arrived early and they made us so welcome in arranging our room early. They gave us some refreshments while this was being done. From the cleaner to the wait staff, especially to the staff serving breakfast. They were all exceptional. The staff at the receptionist desk were so helpful. They were great in advising us of places to visit. I can not remember all their names but the ones that stick out were Amy, Carmel and Geroid. We can't wait to return. We have told all our friends. Who ever trains your staff has got the customer service down to a tee!
Many thanks from George & Theresa.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George503869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Hotel Killarney

Property: Riverside Hotel Killarney
Address: Muckross Road, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Killarney
#9 Spa Hotel in Killarney
#18 Family Hotel in Killarney
#21 Luxury Hotel in Killarney
#22 Romantic Hotel in Killarney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riverside Hotel Killarney 4*
Number of rooms: 69
Official Description (provided by the hotel):
Adjacent to the Flesk River, the Killarney Riverside Hotel is a Four star Boutique style hotel located on the Muckross Road (near the INEC), a 10 minute walk from Killarney town centre. Our Bedroom Accommodation is of a 4 star standard with phone, TV, hairdryer, tea/coffee tray, complimentary Wi-Fi internet access and a 24 hour room service menu. The hotel is also a perfect base for golf, fishing, horse riding, touring County Kerry's many scenic attractions and a host of other outdoor activities in Kerry. ... more   less 
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Also Known As:
Killarney Riverside Hotel

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