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“Felt like home....”
Review of The Ross

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The Ross
Ranked #4 of 38 Hotels in Killarney
Certificate of Excellence
Oregon
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Felt like home....”
Reviewed May 19, 2010

From the moment we stepped into the foyer, we felt at home. The service was great, everyone was so very helpful. The room was huge and cozy beds with a beautiful, large bathroom. The food was excellent. We had the breakfast included with room each morning and was wonderful. We had dinner there one night and it was great. They had a diverse menu, so it was nice to have a little different fare than what we had been having throughout Ireland so far. My friend and I didnt want to leave, but alas, more of Ireland to see.

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnytraveldays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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887 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Ireland
2 reviews
Reviewed May 10, 2010

Stayed here on the 8th May with my boyfriend. We have stayed in many hotels and B&Bs in Kilarney but The Ross is by far our favourite. The staff were extremely friendly, the bed was extrordinarily comfortable and the breakfast was divine. The location is excellent, right in the middle of town. Thanks Ross we'll be back!

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nimpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen_Eire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 6, 2010

This hotel is Fab!! We have be travelling to killarney for the past 4 years for a short break away for the May Bank hol weekend, I have always wanted to stay in The Ross, and now that I have, I will never chosse another hotel over it.
The staff were so friendly and courteous during our stay, they really were exceptional.
We take short hotel breaks in Ireland regularly, and The Ross Hotel has really stood out a mile for customer service, value, and overall just a beautiful, comfortable hotel.
I cannot commend the staff enough, I didn't catch all of their names as each and every one of them was as good at their job as the next.
We had a beautiful meal included in our package, it was YUM!
Our bedroom (no. 307) was super comfy and so spacious, I really didn't want to leave.
Breakfast is great too, plenty to choose from, such as pancakes with strawberries and cream, or scambled eggs with smoked salmon!
We also had lunch in The Lane Cafe one afternoon and it was delicious.
The hotel is in a great location, right in the centre ok Killarney, yet we didnt hear any street noise during our stay, and it was a busy weekend!
Looking forward to our return stay, The Ross Hotel is a GEM!

Stayed May 2010, traveled as a couple
Helpful?
Thank Jen_Eire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
Reviewed April 28, 2010

My two sisters and I stayed for three nights while we enjoyed the Kerry Fashion Weekend. We found the hotel to be excellent value. The bedroom was very big and was very adequate for the three of us with no sense of overcrowding. The food was excellent and there were plenty of choices on the menu.
The staff were very friendly and helpful.
The hotel's location right in the heart of Killarney was great for us as we enjoy shopping and wandering around and not having to use the car was a great bonus.
We would definitely recommend the hotel to friends.
Just a comment, for people who cannot drink cow's milk it would be welcome if soya or rice milk were available in the bar and restaurant.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAC28Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travel_GalKerry, Resident Manager at The Ross, responded to this review, April 29, 2010
Dear MAC28DUBLIN,

Thank you for your positive review. We really do appreciate your comments especially your note regarding soya milk. We will address this with the kitchen and hopefully, we look forward to welcoming you back at a future date.

Best regards,

Ciara Treacy
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wexford
1 review
Reviewed April 23, 2010

My wife and I decided to shake off the gloom of the recession
last week and make the most of our few days off so we headed to Killarney i
ríocht álainn Chiarraí. Killarney, with its amazing lakes and
mountains is one of the most beautiful places on earth, especially
when the sun is shining and thankfully the Gods were with us during
our brief stay.

We set off from Loch Garman Wednesday morning enthusiastic and excited
having booked The Ross hotel online days previous. A quirky boutique
style hotel in the heart of the town that looked great, the sort of
accommodation we would really enjoy.

We stopped off in the picturesque town of Lismore in county Waterford
along the way for some lunch which was an added bonus before arriving
in Cill Áirne just as Queen Victoria did back in 1861, a little tired
from the journey but happy to have arrived. And although it suits us
just fine not to have any royal blood in us, the way were greeted
would make one believe we had.

First Impressions

The front of house staff were exceptional from day one which always
sets the tone and are an invaluable asset to any hospitality business.
We dealt with Martina and Eleanor mostly and they were highly
professional and always friendly. The Ross hotel in Killarney is a
classically modern family run Boutique hotel that makes you feel
relaxed from the moment you walk in the door. The ambience in the
plush foyer with its fantastically comfortable designer couches is
such that it makes you want to throw yourself into their bosom for a
nap or sit back and enjoy a coffee while reading the paper.

The Rooms

We checked in and took the lift to our deluxe room on the third floor.
Again, attention to detail is taken very serious everywhere in the
hotel, for example, the gorgeous velvety couch that is located at the
top of the stairs between the second and third floor is so comfortable
that you could easily sit and relax for an hour or two. There were two
big king sized beds in our room with a lovely view of the old church
and the square where all the jarveys were lined up. The bathroom was
also spacious with a separate shower and bath. The only negative I
would have with the room was the lack of tea and coffee making
facilities and the iron. Hotel rooms in general have very poor irons
so it is hard to be overly negative on such a small detail.


The Pink Lounge and Lane Cafe Bar

The Pink Lounge, situated between the foyer and the bar is an
impressive room designed to make you feel you are definitely on
holiday or for those staying on business, it is an ideal place to
unwind or access the internet. It also makes a lovely transition
between the foyer and the bar area and provides additional seating if
the bar is very full. There is a fancy candle display neatly inside
the wall which is stunning when the lights go down in the evening as
well.

The Lane Cafe Bar was one of my favourite parts of the hotel. An ultra
modern space made even more appealing with classic cocktails and jazzy
music features comfortable seating, an impressive menu and
professional bar staff.
Contemporary design mingles here with an old fashioned ambience if you
get my drift. The music is appropriate but perhaps a little repetitive
after a while.
The Food

After we had checked in and beautified ourselves, we had a glass of
wine outside in the lane which is a glorious little sun trap and
nicely tucked away while deciding on our activities for the next
couple of days. We also had a look at the menu which was excellent and
decided to eat in on our first night. It proved to be a good decision.
The food was extremely tasty and well prepared and the portions were
substantial.

Breakfast the next morning lived up to the dinner the night previous
being prepared to perfection and tasting every bit as good. The usual
array of cereals and juices were accompanied by all types of breads
and the páipéar nuachta which is a nice touch often forgotten in some
hotels. The staff again were top class, friendly and professional and
what really impressed me about the menu was the option of getting
liver and kidney with your full Irish. I know it isn't everyone’s cup
of tea but I love that kind of food so I was in my element. The food
was so good we ate in the bar the second night as well and enjoyed the
tapas and some cocktails prepared by the highly skilled bar staff who
were always good to chat to.

Leisure Centre

The Ross Hotels leisure facilities are located across the road an its
sister hotels premises, The Killarney Park Hotel. A highlight is the
outdoor hot tub which should not be missed. Leisure facilities also
include a spa where you can have any amount of treatments but we
decided not to go down that route on this occasion.

Location and Night Life

The hotel couldn't be located in a better place as it is right in the
middle of town but the rooms are away from any noise at the same time
which is ideal. The hotel was completely renovated in 2007 and the
design is such that you can access the hotel from either side giving
you access to the main street or the street leading to the outlet
centre. There is a great night life in Killarney with fantastic
variety. Up the lane from The Ross is Courtney’s pub to which we
wandered one evening to find the local Dóchas Drama group rehearsing a
few scenes from the John B. Keane play 'The Field'. They were
performing that Saturday to a group of American tourists who would
follow them from pub to pub while they played out various scenes. It
was a wonderful ideally passionately acted out by; Denis Earlie - Bull
McCabe, Michael Mills - Bird, Tadhg - Daniel McCarthy, Tinker Girl -
Niamh Burns, Priest - Tom Kenny, Flanagan - Dan Rohan & Widow -

Siobhán McAuliffe.

Overall

Overall we were very impressed with The Ross hotel and will definitely
return. It is a perfect location for a romantic getaway of for a group
of friends to have a fun weekend.
It scores a quality 7/10 in the Red Quarter Review

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheRedQuarterReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 13, 2010

The service in The Ross is as good as you will get anywhere! The manager on duty, Eleanor, was so professional and yet friendly at all times to us, as was everyone else that we met in the hotel from reception staff to restaurant staff. They made sure we were comfortable at all times and well catered for. The food is excellent, music in the bar was great and the cocktails/mocktails are great. When we ordered cocktails very late at night when the bar was very busy, it was no problem and the barstaff couldn't have been nicer.
I will definitely return to The Ross and am looking forward to it already!

  • Stayed April 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IrelandTrixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clare ireland
Level Contributor
5 reviews
5 hotel reviews
Reviewed March 29, 2010

I would like to thank laura and martina and night porter and all the staff for making our trip so relaxing. My title say it all .... get to the ross hotel for a break away its amazing it was all that and more it should be rated a 6 star hotel. Thank you to ciara and markus for a lovely stay and we will see ye really soon again you both run a great hotel!!!!!!!!!!!!!!

great place, matilda&tom

banner county

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bannerClareIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ross

Property: The Ross
Address: East Avenue, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Killarney
#3 Luxury Hotel in Killarney
#10 Family Hotel in Killarney
#12 Business Hotel in Killarney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ross 4*
Number of rooms: 29
Official Description (provided by the hotel):
The Ross is perfectly situated in the famously scenic south west of Ireland. A seamless fusion of luxury and cool, The Ross provides the services and amenities of a luxury hotel within a stylish and chic environment. The 29 bedroomed Ross is also home to the dramatic Cellar One Restaurant, The Lane - a hip and lively cafe bar and the Pink Lounge, which is home to 50 different types of Gin from all over the world. Just steps from Killarney National Park, local bars and restaurants, The Ross is simply the best address in town! ... more   less 
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Also Known As:
The Ross Hotel Killarney
Ross Hotel Killarney
Ross Killarney

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