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“Needs improvement” 3 of 5 bubbles
Review of The Heights Hotel Killarney

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The Heights Hotel Killarney
Ranked #32 of 39 Hotels in Killarney
Certificate of Excellence
Ft. Lauderdale, FL
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Needs improvement”
3 of 5 bubbles Reviewed August 18, 2007

We stayed for two nights as part of a tour of Ireland. The hotel is about a 25 minute walk from the center of Killarney, with lots of free parking. It is located next to a fast food restaurant, grocery and gas station/mini mart. The public areas were nicely maintained. The room was spacious and clean with both stall shower and tub. The food service was awful. Little choice at breakfast with disappointing hot and cold selections at the buffet. No decaf was available. The dinner was simple and unimaginative. The staff, mostly Poles as in all hotels in Ireland, tried to please but were understaffed and unprepared. The hotel gets a B for lodging and an F for hospitality.

Stayed August 2007
Helpful?
3 Thank SoFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heights H, Manager at The Heights Hotel Killarney, responded to this review, April 8, 2015
Thank you for your review. We are glad that you enjoyed your stay here at The Heights Hotel Killarney. We are renowned for the beautiful food, our professional, friendly staff and the exceptional service we provide. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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350 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 6, 2007

Myself and my boyfriend stayed in the Killarney Heights hotel over the Bank Holiday weekend and I felt I had to write a review. This is a lovely hotel, the staff are extremely friendly, especially the Canadian receptionest, who we actually bumped into in town later on in the evening and even then, she was helpful, giving us taxi numbers and chatting to us. The hotel itself is lovely, we had no hassle checking in (again thanks to our Canadian friend!) and our room was very clean and spacious with a huge bathroom. We did ask for extra towels and these were brought to our room straight away. The breakfast was also great with a wide choice.

We actually fell asleep in our room after breakfast and didnt wake until 12.30 pm (it was a late night the night before) and nobody rushed us into checking out, which should have been 12pm. At €60 each for bed and breakfast, it was amazing value. I would have no problem recommending this hotel and i will definately stay here again.

  • Stayed August 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SallyIreland_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heights H, Manager at The Heights Hotel Killarney, responded to this review, April 8, 2015
Thank you for your review. We are glad that you enjoyed your stay here at The Heights Hotel Killarney. We are renowned for the beautiful food, our professional, friendly staff and the exceptional service we provide. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Heights Hotel Killarney

Property: The Heights Hotel Killarney
Address: Cork Road, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #32 of 39 Hotels in Killarney
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Heights Hotel Killarney 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Killarney Heights Hotel

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