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“A Great Surprise”

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Killarney Court Hotel
Ranked #32 of 38 Hotels in Killarney
Certificate of Excellence
Reviewed January 3, 2013

We arrived at this hotel after a very long days drive, being bumped from another hotel and with no booking so we were not expecting much and were only looking for somewhere to put our head for the night. However we got much more than we were epxecting, Ellie was fantastic on reception, she arranged a room and some great advise seen we were new to the area. The rooms was very spacious, clean and tastefully decorated. We were so impressed with the room that we ended up staying 2 nights instead of one. The hotel had a restaurant on site, very resonably priced accommodation, great service and a good location although it is about a 5min drive to the CBD. We would recommend this hotel to everyone and surely be back if we are ever back in Ireland

  • Stayed: December 2012, traveled as a couple
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1  Thank Brendon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded January 5, 2013

Dear Brendon R, Thank you for taking the time to let people know about your stay with us. We are thrilled that we exceeded your expectations. It is always great for people to be appreciated and Ellie is delighted that you had a good stay. Thank you, hope to welcome you back soon. Derek Carroll, General Manager.

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512 - 518 of 863 reviews

Reviewed December 22, 2012

The restaurant in the Killarney Court is fabulous, They have a great menu and the service is prompt and efficient. The staff are friendly and very helpful ,we require a high chair and within two to three minutes usually one is at our table :) We love the food here and the price is good and the portions are big, eat here regularly and could not fault it

  • Stayed: December 2012, traveled with family
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3  Thank misschatterb0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 31, 2012

Dear misschatterb0x, Thank you for reviewing the Killarney Court Hotel. We appreciate regular custom and know how important high chairs are for parents. I hope we will continue to provide great value and service to you in the future. Hope to see you again soon. Derek Carroll, General Manager.

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Reviewed December 19, 2012 via mobile

I have just returned home to galway after a fantastic stay in this hotel. From the minute we walked through the hotel door we were met by some of the friendliness staff. Stephen who i believe is the manager is a real asset to the place. Food in the bar was wonderful and plenty of it. Rooms are of a 5 star standard. Overall experience of the hotel was 100 % . Keep up the brilliant work and i wish you all a very happy Christmas and a prosperous new year. Looking forward to staying there real soon again.

  • Stayed: December 2012
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3  Thank shazgwy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 31, 2012

Dear shazgwy, I am delighted to hear that you enjoyed your stay with us. Stephen is especially happy that he had such an impact on your time here. We hope to welcome you back soon. Derek Carroll, General Manager.

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Reviewed December 16, 2012

We visited this hotel on Friday night,the hotel was very busy with what i think was an xmas party,on arrival we were greeted by a member of staff, whom we learned by his name tag to be the manager on duty,what a warm welcome he gave us ,showing us the way into the bar,of which we were looking for food, he directed us into the area,and took care of us in every way he could,you could see he was very busy, but did not let this effect his manner of service to us,a small group of 7,visiting Killarney for a few days.It should be noted we were in fact staying in another hotel,but decided to explore and came across this hotel for food and a few drinks,the food was good and much value for money, however the key point here was the service and welcome we got, looking after everyone in such a pleasant manner, this manger is what i call an asset to the company, next time in Killarney we will be booking your hotel and hope to see this young manger again, please thank him for such way he welcomed us into the hotel, he even got us a brochure, and gave us a slip to pass our comments to trip advisor, and here we are.
Its nice to give praise where it is deserved.

Thank You,

The Robertson Family

  • Stayed: December 2012, traveled with family
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1  Thank Liam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 31, 2012

Dear Liam R, Thank you so much for taking the time to pass on your comments about your visit to the Killarney Court Hotel. We work hard at ensuring that all our guests, residents and non-residents, enjoy their time with us. Stewart is delighted that you had a pleasant time with us. Thank you, Derek Carroll , General Manager.

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Reviewed December 9, 2012

Lovely hotel, staff very friendly and great value. The breakfast was excellent (especially the pancakes and maple syrup- lovely!!and thats from a fry loving Irishman...!) Convient location, would stay here again- have also stayed in the Riverside hotel- its' sister hotel in Killarney and thats of a similar standard. highly rated for the price!!

  • Stayed: December 2012, traveled as a couple
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2  Thank jg1986_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 20, 2012

Dear jg1986_12 , Thank you so much for the kind words about our Hotel. I am delighted that you have stayed at our sister Hotel The Riverside also and that we were both 'value for money'. Hope to see you again soon. Derek Carroll, General Manager.

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Reviewed December 2, 2012

We recently stayed in the Killarney court. The rooms haven't been cleaned or painted in years.
There where cobwebs on the ceiling and hanging off the bedside table lamps. The bath was black with dirt. I ended up cleaning it myself before I had a shower. I asked he receptionist cold I check out

  • Stayed: November 2012, traveled as a couple
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1  Thank Sull S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 3, 2012

Dear Hazel P ,

Thank you for commenting about the Killarney Court Hotel following your recent stay with us.

You checked in at approx 2pm. You departed the Hotel at approx 7.30pm, walking past reception without any comment. Both of you returned at about 9pm and about 30 minutes later your partner brought bags to car and then you came to the reception desk and said you were checking out. It was only when our receptionist enquired if there was anything we could do for you that commented about the cleanliness of your room.

You did not want to leave any comment but after our receptionist persisted ( as we wish to find out about any failings we have), you did leave your contact details for me to contact you.

We inspected the room immediately on your departure and found the bath clean with soap suds, and we found no evidence of cobwebs etc.

Cleanliness is highest on our list of standards we must maintain.

Our rooms are thoroughly cleaned after each departure with linen from the country’s top supplier. Our carpets are constantly maintained and washed professionally whenever needed. Our ongoing maintenance program ensures that each room is repainted and re-grouted at least once every two years. Actually, our records show that the room in question was repainted in the third week of February this year(2012).

We do this to the highest standard and are very proud of our cleanliness record on all review websites.

Occasionally , we do not get everything 100% correct. When this happens, we accept it , apologize, learn from it and improve for the future.

We are most certainly sorry you were not happy with your stay and that you had to depart early. However, we respectfully disagree with your comments about the cleanliness of the room.

Derek Carroll.

General Manager.

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Reviewed November 28, 2012 via mobile

Very helpful friendly staff. The rooms were clean, modern and gave us a very restful nights sleep.Had a drink in the bar which was very cosy&inviting. Had a lovely breakfast too. Only a 10 minute walk to the centre of town. Would definitely stay there again. Couldn't find fault. A lovely stay all round

  • Stayed: November 2012
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1  Thank Ramblingcailin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
killarney c, General Manager at Killarney Court Hotel, responded to this reviewResponded December 2, 2012

Dear Rambling cailin , Thank you for taking the time to post a comment about our Hotel. It is great for all our team when we are successful at what we do; providing a pleasant stay for our guests. I am delighted you were treated so well, and thank you for your custom. I do hope to see you again in the future, safe travelling. Derek Carroll, General Manager.

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Additional Information about Killarney Court Hotel

Address: Tralee Road, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #32 of 38 Hotels in Killarney
Price Range: $67 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Killarney Court Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Killarney Court Hotel is 500 metres from the Fitzgerald Stadium and a 10-minute walk from Killarney town centre. It boasts a Beauty & Spa Centre, free Wi-Fi and free parking. The stylish rooms at Killarney Court are elegantly furnished and feature satellite TVs with videos. There is a room service menu and hair dryers and tea/coffee-making facilities are also provided. McGillicuddy's is a traditional Irish pub set in the hotel and offers a daily carvery and bar menu. The Seasons Restaurant has table d'hote menu and a wide selection of international wines. The Beauty & Spa Treatment Centre offers a range of treatments including facials, body wraps and Body scrubs. A wide range of massages and sun beds are also available. Ross Castle and Muckross House are both within an 8 km radius of the hotel. Kerry International Airport is just a 15-minute drive away. ... more   less 
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