We, my husband and I, arrived late in the evening of 11 May at 11 o'clock and inquired if they had a double room available. The receptionist on duty told me that all doubles were occupied but that they had a 'suite' available and the charge was €120. When I inquired the price of a double room for that night, she informed me that it was €90. I offered €100 for the 'suite' but the receptionist declined and reiterated that the price was €120. We have been to Gleneagle Hotel on a number of occasions previously and have always enjoyed it and I mentioned this. However I decided that I would not pay this and left the hotel. The Killarney Court Hotel accommodated us at this late hour and we had an enjoyable stay in the hotel and enjoyed the lovely town of Killarney. We are in the tourist business ourselves and were surprised that the hotel could turn away business at that late hour in these recessionary times. I doubt very much if they filled the room afterwards. We have enjoyed the Gleneagle previously and its leisure center and their wonderful breakfasts but were disappointed with the treatment we received on this occasion.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney