We stayed here as part of a group of about 40 people. The hotel is tired and shabby looking, the lift systems (use lift A for these floors use lift B for these etc for lifts C & D) was old cranky & dangerous it nearly took off my arm whilst trying to hold the doors for someone. The rooms were grubby and worn and our door didn't close properly. Everything was done on the cheap, even the bed was short, my partner just 6ft and he was hanging over the end.
When arriving for breakfast you are told to wait outside until called, the lady in charge of seating will then (after chatting to her friends for a while) come back out to the hotel lobby and scream the names of the rooms who can then enter & find their tables. After an organised group dinner one night in the same restaurant I was surprised to see all the breakfast cereals being laid out at 9pm ready for the next day, no wonder they were stale tasting. The average age of the customers was over 60 and the hotel catered well for these people, the ball room alone kept them entertained from bowls to dancing.
The emphasis of this hotel seems to be on footfall, as many as possible for as cheap as they can get away with whilst charging based on passed glories. The hotel is attached to the INEC centre which does bring in plenty of trade, but the profits are certainly not being spent on the hotel.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney