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“Lovely hotel in Killarney”
4 of 5 bubbles Review of Arbutus Hotel

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Arbutus Hotel
Ranked #11 of 39 Hotels in Killarney
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Lovely hotel in Killarney”
4 of 5 bubbles Reviewed November 19, 2012

Very quaint hotel in the center of Killarney, the staff was very accomodating. Lovely lobby with fireplaces, a great place to relax with a complimentary tea service and delicious homemade ginger bread in the evening. The rooms were clean, if a bit small. The only complain was the mattress was quite hard.

The location is excellent in the center of town, less than a five minute walk from the train station. The staff did everything they could to make my stay enjoyable and assist with questions and recommendations.

  • Stayed October 2012, traveled solo
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Helpful?
Thank Liza N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this review, December 3, 2012
Liza,

Thank you for taking the time to post your lovely review about our quaint little hotel.

We are delighted to see that you enjoyed your time with us and that you found the staff did everything they could to make your stay as enjoyable as possible. My only regret is that you had one of the rooms with the chiropractor approved mattresses. We have started replacing these with a more forgiving pocket type one which are much more comfortable and we now have in almost half the rooms.

A very quaint hotel in a great location where the staff do everything they can to make your stay as enjoyable as possible. . Lovely lobby with fireplaces, a great place to relax with a complimentary tea service and delicious homemade ginger bread in the evening.

Thank you again,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,374 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (167)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 17, 2012 via mobile

This hotel is really lovely and welcoming. It has a traditional old world style which really fits well with Killarney town. The location is very central and close to the shops.

Breakfast next morning was delicious. Lot of choice and the porridge with baileys was a really nice touch

  • Stayed October 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Mandyjc70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Manager at Arbutus Hotel, responded to this review, December 3, 2012
Mandy,

Thank you for taking the time to post your lovely review about your recent visit to The Arbutus here on Tripadvisor.

We are very pleased to read that you enjoyed the traditional old world style and charm along with the great location and the delicious breakfasts. Sure a little drop of Baileys is a great way to start the day when you are on holidays!

We hope that we will have the opportunity of welcoming you back again in 2013.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lee's Summit, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

I loved the hotel. My room was very comfortable and cozy. The hotel staff was very helpful. They even helped me to spend the morning on a Jaunting Car. I loved that. My location was great. I went walking and shopping and was two blocks from the bus station). I ate in the Pub attached to the hotel, and I ate at Murphy's next door (their Traditional Irish Stew was perfection). Betty was a friendly face for breakfast and made me feel at home. I had two of the most perfect poached eggs that I have had in many a year.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Family at Arbutus Hotel, responded to this review, December 3, 2012
Carolyn,

We are delighted to see that you loved the Arbutus hotel and that you enjoyed your three days in Killarney and with us.

At the Arbutus we are big in the little things and I take great pride in reading that you had HAD TWO OF THE MOST PERFECT POACHED EGGS THAT I HAVE HAD IN MANY A YEAR. Simply delicious but sometimes difficult to get the basics right. Marion our breakfast chef and baker has been wit us for nearly 40 years and I have to agree with you, very few can do eggs quite like her. As much as I try when cooking at home for my own children, they say “nice but not as nice as Mar’s”. High standards to be meet indeed.

Hope that all is well with you and you are enjoying being back home after your vacation.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2012

We had 3 nights in Killarney. The hotel had old world charm that met our expectations visiting Ireland for the first time. Staff was great! Betty took very good care of us in the dining room. Great pubs and music within short distance of hotel. Would return in a heart beat!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mustliketraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this review, December 3, 2012
Mustliketravelling,

Delighted and honored to see that you enjoyed your time at The Arbutus and that we met your expectations.

WOULD RETURN IN A HEART BEAT! Best compliment of all any hotel could get Or is it the nomad in you, Must like travelling? Whichever we would love to welcome you back in a heartbeat.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danbury, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

The Arbutus Hotel was a wonderful place to stay. My husband and I were touring Ireland for our anniversary. The day before we arrived in Killarney, we had experienced issues with our accommodations, but when we reached the Arbutus, they were fantastic! They knew of our anniversary and upgraded our room to a mini-suite. The room was absolutely perfect! We were impressed by the amenities and decor. The staff were all very personable and extremely friendly. At check-in, we were offered coffee or tea in the dining room after we had settled into our room. At breakfast, the service was terrific, with the wait staff asking numerous times if there was anything else we needed. The hotel's downtown location is a real plus being close to dining, shopping, and attractions. It's an easy day trip to the Dingle Peninsula, which we'd strongly suggest you include in your itinerary. The hotel had additional warm and inviting lounges, off the entry, where you could relax, plus a beautiful bar, too, where you could stop for an Irish coffee at the end of your day. We'd recommend the Arbutus Hotel to anyone!

Room Tip: Our mini-suite was exceptional. The furnishings and decor were vintage. The sitting area included...
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  • Stayed October 2012, traveled as a couple
    • Location
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    • Cleanliness
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Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this review, December 5, 2012
Christine,

Thank you so much for selecting us as your place to stay while you were in Kerry and celebrating your anniversary.

We are delighted to see your positive feedback, comments and recommendations. I agree with you totally with your suggestion with regards to the Dingle Peninsula, it truly is soaked in heritage and culture along with magnificent scenery. A magical place.

Without a shadow of doubt I am probably the most fortunate hotel manager when it comes to staff, as you say they are all very personable and extremely friendly. They appreciate how important and precious vacation time is and are so interested in guests making the most of their time when here. I have shared your comments with some and one replied “that, sure tis easy to be nice to nice people”.

We wish you many more anniversaries and perhaps we will have the pleasure of your company again sometime in the future.

Slán,

Seán
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The Hague, The Netherlands
2 reviews
5 of 5 bubbles Reviewed November 7, 2012

We stopped at the Arbutus for one night on our way to a drive around the Kerry Ring. The hotel is a grand place right in the middle of town with lots of wood, creaky staircases, bar downstairs and all the character one could want. The staff were excellent giving us tea on arrival and directing us to the best shopping just a short walk down the road. Our room on the front was comfortable with it's own electric fireplace that gave a nice glow to the evening. We enjoyed the hotel and would stay there again without hesitation.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank Montana_Tuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Family at Arbutus Hotel, responded to this review, December 5, 2012
Montana Tuna,

Thank you so much for taking the time to post your lovely review here on Tripadvisor and share with all your recommendation WE ENJOYED THE HOTEL AND WOULD STAY THERE AGAIN WITHOUT HESITATION.

We are still smiling and laughing each time we read your review when you say that “The hotel is a grand place right in the middle of town with lots of wood, creaky staircases, bar downstairs and all the character one could want”. My poor dad (who passed away almost 25 years ago) used be going around with baby powder and shaking it on the floorboards, trying to take away the creaks and now we see you say that the Arbutus has all the character one could want. Thank you for the trip down memory lane.
Hope that you and yours have a lovely holiday.

Slán,

Seán
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Charlotte, North Carolina
1 review
5 of 5 bubbles Reviewed November 7, 2012

I thought this hotel was lovely. I was traveling with my sisters and we required a triple room. The room provided by The Arbutus was one of the best triple rooms we stayed in. It had lots of room for the 3 of us. The staff could not have been more helpful. We had a few minor maintenance issues (light bulb not working) that they responded to immediately.

I would recomment this hotel to anyone.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Family at Arbutus Hotel, responded to this review, December 5, 2012
Cathy B,

Thank you and your sisters for selecting us as your choice of hotels in Killarney. We are delighted to see that you enjoyed your stay and that the room you had here was one of the best triple rooms you stayed in. We are a family run hotel and we love having families come stay with us. At the end of the day and without wanting to sound too Corleone, it’s family that matters!

What can I say about your strong recommendation I WOULD RECOMMEND THIS HOTEL TO ANYONE ? Other than promise that all who read are sure of the same level of service.

Thank you also for bringing those few minor maintenance issues to our attention while you were here, next time you come you might get a job as auditor if you are not careful.

Love to you and your sisters.

Slán,

Seán
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arbutus Hotel

Property: Arbutus Hotel
Address: Arbutus Hotel College Street | Killarney Town centre, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Business Hotel in Killarney
#6 Family Hotel in Killarney
#6 Romantic Hotel in Killarney
#10 Luxury Hotel in Killarney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arbutus Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Arbutus is one of Killarney's true original hotels. Located in the town centre it is a historic, family run hotel -The Arbutus is best described as a Country House Manor in the heart of Killarney . Whilst small, it has the luxurious accommodation and service expected from a larger hotel, with the advantage of all the personal attention and discretion that a smaller property can offer. Location, service, knowledge and comfort. It is often described by guests as a home away from home. We look forward to the opportunity of making you feel at home ... more   less 
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Also Known As:
Arbutus Hotel Killarney

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