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“Comfortable and friendly”
5 of 5 bubbles Review of Arbutus Hotel

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Arbutus Hotel
Ranked #11 of 39 Hotels in Killarney
Certificate of Excellence
Ann Arbor, Michigan
Level Contributor
254 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Comfortable and friendly”
5 of 5 bubbles Reviewed October 7, 2012

We had a great time staying here. Great location. Friendly staff. The staff at breakfast gave us some great suggestions for places to see. We would stay here again in a second! Great launching place for seeing the Ring of Kerry and the Dingle penninsula.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank A2freqtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Manager at Arbutus Hotel, responded to this review, March 3, 2013
A2,

Thank you for your lovely review and apologies for not replying sooner. I just do not know what happened.

Anyway we are all delighted to read that you had a GREAT TIME STAYING HERE and that you WOULD STAY HERE AGAIN IN A SECOND. Hopefully you will return someday, until then keep spreading the word.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,375 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Atlanta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 7, 2012

The Arbutus is a hotel just off the main street of Killarney. To be honest, our rooms at the front were a little noisy from the street cleaners. However it is such a friendly hotel, with Betty in the breakfast room looking after our every need. Reception was more than willing to recommend and book restaurants for us and to give other recommendations. Another plus is that Saturday nights they have the most wonderful music in Buckley's Bar, part of the hotel - award winning musicians.
Killarney is a great town to visit, lots to see around the area.
I would stay at the Arbutus again.

Room Tip: Ask for a room at the back.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank aussiegirl54_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this review, November 17, 2013
Cathy,

Hello and apologies for the delay I replying. 12 months on and I have just noted that the response that I made to had been rejected for some editorial reason.

Thank you very much for staying with us and we are delighted to read that the triple room that you had at The Arbutus was one of the best rooms that you stayed in and that you enjoyed the overall experience.

We hope that you have found memories of your trip to Ireland and that all is well in North Carolina.

Happy Thanksgiving.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. George, Utah
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 4, 2012

We loved the location of this hotel and its ambience was wonderful. We stayed in one of the larger rooms, which was most comfortable, and the bed and separate bath were very easy to come "home" to each night that we spent in the Killarney area. The fact that there is an attached pub just made our stay that much more pleasant. We had dinner in the pub the first night and it was excellent. Even when we went elsewhere for dinner, we always started with a "pint" or other quantity in the pub first. Great recommendation from the front desk staff regarding the Dingle peninsula (go driving where the true Irish live and work rather than get caught up entirely by the hype surrounding Dingle itself), and one of the best dinners we had was next door and recommended. Our only complaint was that the room was very musty smelling upon first entering every day, but it was not something we couldn't overlook and we got used to it rather quickly each time. Good price, great pub and staff, a little bit dated room. We would return.

Stayed September 2012, traveled with friends
Helpful?
Thank Carolstgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Manager at Arbutus Hotel, responded to this review, November 18, 2013
Carol,

More than a year on since you submitted your review and I am only getting down to it now, 100,000 apologies.

We are delighted to read that you enjoyed your time at The Arbutus and that you considered it your “Home” in Killarney and that you found it very easy to come home to every night.

The front desk team are indeed a mindful of information, they love where they live and love to share their knowledge with others and indeed the entire team are without one of the greatest assets that a guest may benefit from whilst staying at the hotel.

We hope that you will return again and would like to take this opportunity to wish you and yours a very happy Thanksgiving.

Slán,

Seán
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hicksville, New York
1 review
5 of 5 bubbles Reviewed October 2, 2012

We just returned from Ireland and one of the best places we stayed was at the Arbutus...the staff was extrordinary friendly from Betty serving breakfast to Ina at the desk and Sean of course. I would highly recommend the Arbutus.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheArbutusBuckleys, Owner at Arbutus Hotel, responded to this review, January 2, 2014
Eddie,

Thank you for posting such a powerful and lovely review, apologies for the delay in replying.

We are delighted to read from a “Top Contributor” that you consider The Arbutus to be a true gem and that the passion and pride of all who work here is evident throughout, from design to housekeeping to menu planning and customer care. Truth is that we all love our jobs, our hotel and our town. We love to have the opportunity to serve and to share it with guests.
Very clean, very attentive friendly staff, lovely bedroom, the best breakfast anywhere and great location in the town center- out the front door to explore on foot the shopping, pubs, restaurants etc. Murphy's Pub just down the street was good for music in the evening. If you're going to use Killarney as a base for touring Kerry I HIGHLY RECOMMEND THIS IS THE HOTEL TO BOOK.

Thank you very much for the testimonial and recommendation. We really appreciate the acknowledgement and promise to maintain and deliver the same standards that you enjoyed,

Slán,

Seán
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 1, 2012

I loved this old hotel with its charm and furnishings located in the heart of Killarney. The staff ismost helpful with everything, especially Betty in the dining room, Timothy in the pub (hi to the wonderful local guys who chatted with us), and especially Wean the owner. My room huge and nicely appointed. Breakfast was great. Trip to the Dingle Peninsular was fabulous. Nice shopping nearby; great old churches.

Room Tip: Sorry I cannot delete the fitness rating...no fitness center
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbaraAJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Askeaton, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

From start to finish this wonderfull hotel with its old world charm and town centre location was truly an Excellent Experience. The staff were very helpfull and chatty, From Michelle in reception and Betty in the dining room to the bar staff and Yarro the night porter.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ena O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
157 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed September 30, 2012

Stayed here for 3 nights. Could have stayed forever. Of all the 100s of different hotels we have stayed at - mostly 4 & 5 star - this was the best.
From the easy friendly check in to the "I dont want to go" check out, this hotel has an ambience of relaxed quality. Public rooms are comfortable surrounded by serious antiques.
The breakfast is brilliant.
Location is excellent and plenty of carparking behind.

Room Tip: Front parking impossible - plenty behind in public carpark. The mini scones at breakfast - try and...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank insearchofit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arbutus Hotel

Property: Arbutus Hotel
Address: Arbutus Hotel College Street | Killarney Town centre, Killarney, Ireland
Location: Ireland > Province of Munster > County Kerry > Killarney
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#6 Romantic Hotel in Killarney
#6 Family Hotel in Killarney
#6 Business Hotel in Killarney
#10 Luxury Hotel in Killarney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arbutus Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The Arbutus is one of Killarney's true original hotels. Located in the town centre it is a historic, family run hotel -The Arbutus is best described as a Country House Manor in the heart of Killarney . Whilst small, it has the luxurious accommodation and service expected from a larger hotel, with the advantage of all the personal attention and discretion that a smaller property can offer. Location, service, knowledge and comfort. It is often described by guests as a home away from home. We look forward to the opportunity of making you feel at home ... more   less 
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Also Known As:
Arbutus Hotel Killarney

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