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“staff ignorant”
Review of Brown Sugar Cafe

Brown Sugar Cafe
Ranked #4 of 4 Coffee & Tea in Killarney
More restaurant details
Restaurant details
Good for: Local cuisine, Business meetings
Dining options: Breakfast
London, United Kingdom
Level 5 Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“staff ignorant”
Reviewed May 4, 2014 via mobile

I will never darken the door of this place, food is only ok, but the staff are a big let down here, as soon as u walk in the door there is an atmosphere the staff dont even acknowledge your presence and are so ignorant especially the manager, such a disgrace

Visited May 2014
Helpful?
8 Thank foxy1333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Visitor rating
    30
    24
    13
    16
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cork, Ireland
2 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Bad Experience”
Reviewed March 24, 2014

This restaurent has the potential to be excellent however very badly managed and very badly trained staff. The staff appear to have no interest in their customers or in the food they are serving. They do not know what customer service is......
The waiting time for our food was appalling; in addition to this the prepared food was allowed to sit on the kitchen counter while staff chatted.
One would expect when visiting Killarney that local enterprises would be committed to ensuring visitors enjoy a positive experience, good value for money and a hope that they would return. This is one restaurent we will not return to.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Carmel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killarney, Ireland
1 review
“Buzzing place”
Reviewed March 22, 2014 via mobile

I love coming to this place. Especially for their fab scones with clotted cream. Coffee is pretty good here too. Every time I get a chance to visit this place it is pretty busy, quiet popular with locals, which is always a great sign.
Keep up the good work.

Helpful?
Thank Littleprincesss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Poor food and ignorent staff.”
Reviewed March 17, 2014 via mobile

The food here is only very average it's reheated several times and tastes awful. The sausages are the the cheapest crap with about 5% pork content.

The girl with dark hair in a pony tail is a ignorent yoke who hates to see customers coming in the door.

Never ever again.

Helpful?
5 Thank maleilish79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killarney, Ireland
Level 2 Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“off putting staff”
Reviewed March 9, 2014

Went for the first time placed my order d girl at the till was friendly. Food was served quickly and was very tasty. However as I sat back I noticed a waiter at d serving pass breaking off a piece of lettuce with his hands from a plate which he then served to a customer. I then saw d same waiter come from d kitchen with a chip which he had half eaten and dipped it into a sauce at d salad counter. A waitress saw him and they had a giggle about it. She then did d samething. It was quite off putting and if I had seen DAT before I ate I would have left.

Visited March 2014
Helpful?
3 Thank Jojo320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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