The hotel itself is lovely but the staff are mostly foreign and poorly trained. With the exception of the reception staff who were friendly and welcoming the dining room staff spoke little English and were not particularly friendly or welcoming. The solmelier had absolutely no idea about wine - poured our wine by reaching across infront of us and offered wine to one of our party, "you want wine lady?" Not exactly what you expect of a 5* hotel with wines averaging £45 a bottle. Pool was clean, warm and quiet, infact all you could hope ...... but why are so many pools these days so SHALLOW! The deep end was only 150cms and for about a third of its length the pool is only 1 meter deep. I`m sure it`s very safe and great fun if swimming in a children`s pool is your thing............ perhaps that`s why the pool was always empty! The spa is good. Again Eastern European girls make up a high proportion of the staff but the treatments we had were excellent and the girls friendly. The food was only adequate at dinner and breakfast too was adequate. Beware the porridge unless you enjoy thin gruel! Would have preferred a breakfast buffet but that`s just a personal thing. So, overall what`s it like? Well it`s definitely NOT 5* standard, it`s a good 4* but quite an expensive one!
- Official Description (provided by the hotel):
- The Five Star Killarney Park Hotel, a Leading Hotel of the World is wonderfully situated in the picturesque town of Killarney - Ireland's premier tourist destination - celebrated throughout the world for its magnificent scenery, attractions and welcoming people. Reflecting its town centre location, the only 5* hotel in Killarney Town Centre offers guests the ultimate in luxury, in comfortable yet contemporary surroundings, whilst at all times offering flawless service and "Warmth Beyond the Smile". With 67 bedrooms and suites, a full service Spa offering Elemis Treatments together with our exclusive BIOTEC Facial & Health & Fitness Suite, the Park Restaurant, Garden Bar and our welcoming Garden Terrace in addition to the attractions, Killarney National Park, world class golf courses available in Kerry, the Killarney Park Hotel is your natural choice for a pleasant, luxurious and relaxing stay. Complimentary Car Parking and Free WiFi for all guests. ... more less
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