Just returned from having spent 2 nights in Killarney in a Junior suite. On arrival we had a few issues with the fire in our room and the room was icy cold. I was disappointed as it was a very special birthday weekend but we eventually warmed the room up and had a drink in the foyer. The foyer area was a little chilly too, I think given that the hotel was closed until 27th it might have meant the heating wasn't on? Anyway from that point onwards we had a wonderful experience, the junior suite is roomy, luxurious and comfortable. The bathroom was spotless and spacious. The food in the restaurant was tasty and the menu varied, the service was excellent. Breakfast was great, a great layout meant that the buffet was placed in a separate area from the tables so you didn't feel there were people wandering all over the room. A very relaxed atmosphere indeed, the service at breakfast was excellent also. It was served until 11am too which lent itself the the very pampering feel to the weekend. Check in was friendly and efficient. The housekeeping staff were extremely friendly. The soundproofing was excellent, there was no noise from lift shafts or people walking in the corridor and we couldn't hear the bar or outside noise - a rare thing for me to compliment in an Irish hotel.
A couple of very small things that might improve...
-we arrived for our dinner reservation but our table was not ready. No problem for us, we were asked to wait in the foyer but we were there at least 20 mins and I felt we could have been given a wine menu and our wine brought out to us or been offered a pre dinner drink. We felt we had been forgotten about and we went in to the restaurant and asked for a wine list. Note the manager did not appear to be there that night
- there are no hooks in the bathoom for robes or towels
- it was pretty miserable to arrive on a cold winter evening to a freezing cold room. the fire didn't work (batteries) and the radiators were turned off
- the outdoor hot tub was not turned on while we were there and so it was too cold to get into. By the time it had heated up we had finished in the pool area. We had been looking forward to sitting in it!
- The pool and jacuzzi area doesn't feel very luxurious, there are no hooks for robes and very few loungers/places to sit - take note of places like sheraton fota Island resort or agahdoe which seem much more relaxing to visit and are also 5 star (the pool guy however was very friendly and nice)
I would definitely go back to the Killarney park hotel though and would recommend it also.
- Official Description (provided by the hotel):
- The Five Star Killarney Park Hotel, a Leading Hotel of the World is wonderfully situated in the picturesque town of Killarney - Ireland's premier tourist destination - celebrated throughout the world for its magnificent scenery, attractions and welcoming people. Reflecting its town centre location, the only 5* hotel in Killarney Town Centre offers guests the ultimate in luxury, in comfortable yet contemporary surroundings, whilst at all times offering flawless service and "Warmth Beyond the Smile". With 67 bedrooms and suites, a full service Spa offering Elemis Treatments together with our exclusive BIOTEC Facial & Health & Fitness Suite, the Park Restaurant, Garden Bar and our welcoming Garden Terrace in addition to the attractions, Killarney National Park, world class golf courses available in Kerry, the Killarney Park Hotel is your natural choice for a pleasant, luxurious and relaxing stay. Complimentary Car Parking and Free WiFi for all guests. ... more less
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