We have stayed in this hotel many times as a family and were thoroughly impressed by service. However our most recent stay in the second week of July after the Volvo Ocean race was a little disappointing. The check in was rushed and because of this our additional extras were not explained properly and we lost out on a family meal. The staff seem to have lost a little of their sparkle and seemed tired possibly because it was post Volvo. However good service should be inbedded to happen always even if you are having a bad day, especially in the tourism industry as after all this was our only and long awaited holiday. We won't stay again unfortunately.
- Official Description (provided by the hotel):
- Contemporary 4 star hotel with leisure facilities, free car parking and broadband. Located opposite the race course in close proximity to Galway City & just 2 km from Galway Airport. ... more less
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- Also Known As:
- Clayton Hotel Ballybrit