I booked a meal here for a family event. I had reserved an area in the lounge area first and dinner in the restaurant after. When we arrived the lounge area was cold so I asked the manager if it was possible to put the heat up. He did so and it was more comfortable. One thing I found a bit strange about the restaurant was that the TV was on in the background and this did not add to the atmosphere at all. Also the background music was noisy and harsh however the manager did change it at my request. We went for the three course meal which is very good value. The food was delicious. However I did order four side dishes for the group and that never arrived. The waiting staff apologised and offered complimentary tea and coffee. Overall our experience was made positive by the really nice flavoursome food but the management and waiting staff could do with paying a little more attention to the service delivery and to the little things that make a difference.
- Official Description (provided by the hotel):
- Welcome to the House Hotel, a luxurious boutique hotel located in the heart of Galway City. The House Hotel represents the ideal "Home away from home" with its cosy atmosphere, chic style, excellent facilities and personalised service. Features of the guestrooms include flat screen TV's with internet access, safe and crisp white linen that will guarantee you a comfortable night sleep. The Parlour Bar & Grill specialises in modern and international cuisine. ... more less
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- Also Known As:
- The House Hotel Galway
- Galway The House Hotel
- House Hotel Galway